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Lost Pines Toyota - Service Center

Bastrop, TX

4.5
258 Reviews
Call Service Center (512) 303-1200

258 Reviews of Lost Pines Toyota - Service Center

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February 25, 2025

Like to thank Brian M . For always assisting me and the team he works with. Thank you. More

by joemirelez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 25, 2025 -

Lost Pines Toyota responded

Thank you for the kind words! We truly appreciate your continued support, and we're so glad to hear that Brian M. and the team have been able to assist you. We’ll be sure to pass along your thanks to Brian! If there’s anything else we can help with, don’t hesitate to reach out. We look forward to working with you again!

February 15, 2025

STARTING WITH ADAM LAYFIELD, DANIEL RAMIREZ, JIMMY AND JOANNA ALL ARE GREAT!!! I JUST HOPE THE PAINT ON LEFT FRONT BUMPER STAYS!!! More

by YELLOWROSEONE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DANIEL RAMIREZ
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Feb 17, 2025 -

Lost Pines Toyota responded

Thank you so much for the kind words! We are thrilled to hear that Adam, Daniel, Jimmy, and Joanna made a great impression on you – we will be sure to pass along your compliments to them! As for the paint on the left front bumper, we completely understand your concern and are committed to ensuring everything stays in great shape. If you ever need anything or have any questions, don’t hesitate to reach out. Thanks again for your review, and we hope to see you again soon!

February 14, 2025

Took me in right on time was very thorough and did everything I needed to my car. Gave me an update on anything I need to have done. Service representative Cam Caldwell was very nice, very helpful and More

by awwiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Caldwell
Report | Print
Feb 14, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that your experience was smooth and that Cam provided such excellent service. We always strive to be thorough and transparent with our customers, and we are glad that it showed during your visit. We look forward to taking care of your vehicle again in the future!

February 12, 2025

I have been going to Lost Pines Toyota for many years. Everyone is always friendly and helpful. JoAnna was very knowledgeable and explained everything well. I enjoyed watching the video they made for me o More

by heidiintheforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JoAnna Weishamp
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Feb 13, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We truly appreciate your loyalty over the years. We are thrilled to hear that JoAnna was able to provide you with great service and that you enjoyed the technician's video explanation. We strive to make every experience as informative and seamless as possible, and it’s wonderful to know that we succeeded in doing that for you. We look forward to seeing you again soon!

February 11, 2025

My experience with one of the service advisors named Cam was very pleasant! He shows that not only is he dedicated to the job but also cares for the customers. I also value his attention to detail; He saw a More

by OC1527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Caldwell
Report | Print
Feb 11, 2025 -

Lost Pines Toyota responded

Thank you so much for taking the time to share your positive experience! We are thrilled to hear that Cam provided you with excellent service and that his attention to detail made such an impact. It is wonderful to know you appreciated the professionalism and friendliness of our team. We truly value your feedback and look forward to serving you again in the future!

February 06, 2025

Everyone is great at Lost Pines Toyota. The service department team is wonderful. They take the time to explain everything they are doing. Lost Pines Toyota is awesome from sales to the ser More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Voigt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 06, 2025

Eddy, provided awesome service. He is such a nice person. He explained everything and got everything done quickly. Everyone in th the service department team is great! More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team. It is always our goal to provide excellent service from start to finish, and we are glad that our service department made a lasting impression. We appreciate your support and look forward to serving you again in the future!

February 05, 2025

They are Prompt, friendly and I appreciate the video of their inspection. They seem trustworthy. More

by anitawelch3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that you had a positive experience with us. We take pride in being prompt, friendly, and transparent, and it is great to know that you appreciated the inspection video. Trust is so important, and we are happy to have earned yours! If you need anything else, don’t hesitate to reach out. We are here to help!

January 28, 2025

Just wanted to thank your service department, especially my service advisor Nathan Glowacki & service technician Jonathan Brown. They were very friendly, helpful & professional. More

by havakian11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Glowacki & Jonathan Brown
Report | Print
Jan 28, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We are so glad to hear that Nathan and Jonathan were able to provide you with such a positive experience. We take pride in offering friendly, helpful, and professional service, and we’ll be sure to pass along your appreciation to both of them. Thank you for choosing us, and we look forward to serving you again in the future!

January 14, 2025

The building is always well put together, clean, cozy and comfortable with all the seating. LOVE the coffee station. The gift shop is cute too! More

by kittycutlip90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Akin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isabella or Pricilla i cannot remember her name who helped me. But she did amazing!
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Jan 14, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We are thrilled to hear that you enjoy the cozy atmosphere, clean environment, and our coffee station. We also appreciate your compliments about our gift shop! It is wonderful to know that everything we strive to create is making your experience enjoyable. We look forward to welcoming you back soon!

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