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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,190 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,190 reviews

August 28, 2019

Quick and painless Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to More

by Patrice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Aug 28, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your kind words and perfect rating, Patrice! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 26, 2019

Gabriel Carrion and TJ Abell were stupendously helpful! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! More

by mflamm0
Customer Service
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, TJ Abell
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

We thank you for leaving this nice rating and look forward to seeing you again down the road. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 24, 2019

Awesome experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! More

by moonflowerpoet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, TJ Abell, Courtney Karau
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

We are proud to hear this lovely feedback! We'll see you next time! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 23, 2019

3rd trygot Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Sandra made arrangements from email request.
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave this excellent feedback, Sam! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 23, 2019

Friendly and Helpful Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to g More

by Chevyguy99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Aug 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 21, 2019

My new VW GTI Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and g More

by Bigb123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 22, 2019 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

August 17, 2019

2019 Chevy Equinox I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rub More

by Equinox2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Aug 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Rubino was able to provide an efficient and overall positive experience. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 15, 2019

Very good service Mike was very pleasant to deal with straight to the point! Very happy with my purchase thank you i will be returning for future business. More

by Downtown815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Mike. Please let us know if we can ever help you in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

August 14, 2019

Jetta! Went to look at cars and did not get harassed by any salesman which was great. Was simply asked what I was looking for and was told to ask if any ques More

by Battysgirl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, Michael Hall, TJ Abell
Aug 14, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the awesome review and for putting your trust in our dealership! Please let us know when we can help you with any of your future automotive needs, Regards, Lou Bachrodt Chevrolet Buick GMC

August 12, 2019

Great experience I wasn’t the easiest customer! Really picky, and kind of impatient. But Michael Hall really delivered! He was very patient, and worked very hard to gi More

by Katea1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle. Regards, Lou Bachrodt Chevrolet Buick GMC

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