
Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,190 reviews

Quick and painless Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to Everyone was friendly and did everything in their power to get me out of there and in my new truck as quick as possible. From the first phone call to meeting with Sam and Patty... it was an all around easy process. More
Gabriel Carrion and TJ Abell were stupendously helpful! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! We turned over our lease into a loan-buy and Gabriel Carrion and TJ Abell were as wonderful as can be making the process easy and enjoyable! More
Awesome experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! The people were incredibly helpful, nice, and I felt well cared for. I love my red VW bug and had a fabulous experience! More
3rd trygot Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. Got new car I wanted in 10 days. Wow. Now I need to add 13 more words. Totally happy with process. Need to finish this so I can drive my car. More
Friendly and Helpful Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to g Good customer service and very helpful. I had previously leased and bought two new Chevy’s from them before. Helped and worked with my wife and I to get the car we wanted. They stayed almost two hours after closing so we could get the car that night. More

My new VW GTI Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and g Michael made it quick and easy to buy my new GTI. He was quick and nice. I trust his expertise with explaining my new vehicle. Everyone was nice and got a great deal. Definitely would recommend. More
2019 Chevy Equinox I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rub I have purchased previous vehicles from Lou Bachrodt Automall. Again this purchase and salesman was an excellent experience. Working with Prosper Rubino was excellent. There was no pressure to buy and all my questions were answered. The Equinox that I wanted was found and delivered to me. No harassment and no pressure, thanks very happy with the purchase. More

Very good service Mike was very pleasant to deal with straight to the point! Very happy with my purchase thank you i will be returning for future business. Mike was very pleasant to deal with straight to the point! Very happy with my purchase thank you i will be returning for future business. More

Jetta! Went to look at cars and did not get harassed by any salesman which was great. Was simply asked what I was looking for and was told to ask if any ques Went to look at cars and did not get harassed by any salesman which was great. Was simply asked what I was looking for and was told to ask if any questions after being showed a few cars. Let me think about a car I wasnt 100% sure about by letting me drive it a few days. Wonderful service! More

Great experience I wasn’t the easiest customer! Really picky, and kind of impatient. But Michael Hall really delivered! He was very patient, and worked very hard to gi I wasn’t the easiest customer! Really picky, and kind of impatient. But Michael Hall really delivered! He was very patient, and worked very hard to give me exactly what I wanted! He went above and beyond! And I am beyond ecstatic at my purchase and experience. Thank you again! More