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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Employees
Reviews
4.4
2,254 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,254 reviews

May 05, 2026

Always a great experience at Lou Bachrodt Auto, sales or service, never a bad experience. More

by yolin999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Luey
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May 04, 2026

Jeremiah was a very knowledgeable salesman and made it a really great experience! He was patient and very willing to answer all of my questions. More

by mleaf7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Moore-wonderful salesman!
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April 27, 2026

CJ was awesome. Very helpful. Kept me informed of the progress. Work was completed ahead of time More

by tvnac3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
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April 25, 2026

friendly helpful staff, easy to work with. Sam was very knowledgeable and took his time explaining everything. More

by blinnes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Lou Bachrodt Auto Mall responded

We're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet Buick GMC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 18, 2026

Everything went as smoothly as possible. C.J. was awesome. Things took one day longer then expected but all was great. More

by travntrac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C J
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Apr 24, 2026 -

Lou Bachrodt Auto Mall responded

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2026

Brand new car---two weeks later it already has the check engine light on . When I went into the service department they could not help me. My contract was incorrect. I had to contact the finance dept mys More

by mleaf7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeremiah Moore-wonderful salesman!
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Apr 16, 2026 -

Lou Bachrodt Auto Mall responded

We appreciate your honest feedback, as we are always looking for ways to improve. We would like the opportunity to address your concerns. Please reach out to us directly at (815) 332-3000 when you have a chance. Thank you, and we look forward to hearing from you.

April 04, 2026

Great Job Adam Dokken ! This was the second vehicle bought in a year at dealership.. More

by GOLANDAVE57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ferrille
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear Adam took great care of you again. It means a lot that you’ve chosen us for a second vehicle in such a short time. We truly appreciate your continued support and look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 04, 2026

Was very pleased with the way we were treated. Patrixk Morris was very friendly and knowledgeable. Was a good experience More

by TWARNING56
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Egan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Ferrille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Morris
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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear you were pleased with how you were treated and that Patrick provided a friendly and knowledgeable experience. We appreciate your support and look forward to helping you again. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 03, 2026

Been a customer for a long time and bought a few cars from them friendly and fasr More

by andreaallen1018
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We truly appreciate your continued loyalty over the years and are glad to hear you’ve had friendly and fast experiences with us. It means a lot that you’ve chosen us for multiple vehicles, and we look forward to helping you again in the future. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

April 02, 2026

I had my truck serviced and it was easy to get an appointment and the service rep Joshua was very helpful More

by beebop2591
Recommend Dealer
Yes
Employees Worked With
Joshua in service
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Apr 06, 2026 -

Lou Bachrodt Auto Mall responded

Thank you for the great review. We’re glad to hear scheduling was easy and that Joshua took great care of you. We appreciate your support and look forward to helping you again. Sincerely, Chris Miranda, Service Director chris.miranda@bachrodt.com

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