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Lou Bachrodt Auto Mall
Rockford, IL
2,251 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,251 reviews
November 24, 2019
Wartgow Experience Al at Lou Bachrodt was very professional and respectful. He throughly showed and explained all the vehicles options as we sat in the vehicle before t Al at Lou Bachrodt was very professional and respectful. He throughly showed and explained all the vehicles options as we sat in the vehicle before taking a test drive. He and Shain made us feel comfortable and listened to our requests. It was a very pleasant experience. More
by jrwartgow
Employees Worked With
Shain Bono, Al Luna
November 24, 2019
Great staff, great cars Our salesman was excellent! Knew everything about the car, took the time to show/ explain every feature on the car. Bumper to bumper. All the staff we Our salesman was excellent! Knew everything about the car, took the time to show/ explain every feature on the car. Bumper to bumper. All the staff were so nice! I will recommend this dealership to everyone. More
by bpotter3500
Employees Worked With
Shain Bono, Brian Casey
November 23, 2019
It was amazing!!! Our experience at Lou Bachrodt was great!! Everyone was so personable and great!!! It was a great experience! And definitely will be back when we need Our experience at Lou Bachrodt was great!! Everyone was so personable and great!!! It was a great experience! And definitely will be back when we need another new car!!! More
by Lmelton1992
Employees Worked With
Trevor Smiley
November 22, 2019
Awesome salesman Mike helped us every step of the way awesome salesman. When we thought it was over he never gave up thank you Mike for your service. Mike helped us every step of the way awesome salesman. When we thought it was over he never gave up thank you Mike for your service. More
by Demetris.fambro
Employees Worked With
Nick Scott, Michael Hall
November 22, 2019
New car Bought the 7new car from Sam today It starts with a personal greeting from Sam and treated like family till the paperwork is complete Now that a great Bought the 7new car from Sam today It starts with a personal greeting from Sam and treated like family till the paperwork is complete Now that a great salesman. Hope he never leaves my wife won't drives Ford. Thanks again Sam your are one of the best More
by Mark farbo
Employees Worked With
Sam Ferrille
November 22, 2019
Sam is the Best! Sam is the Best salesman! He goes above and beyond to make sure we are satisfied. He makes sure we get exactly what we are looking for, and we know ev Sam is the Best salesman! He goes above and beyond to make sure we are satisfied. He makes sure we get exactly what we are looking for, and we know everything about our new purchase. More
by Mfarbo
Employees Worked With
Sam Ferrille
November 22, 2019
Great The customer service was great, even tho we had a little issue with the insurance company sending things over, Brian was so helpful and I recommend Lo The customer service was great, even tho we had a little issue with the insurance company sending things over, Brian was so helpful and I recommend Lou bachrodt to any of my friends! More
by THERESA
Employees Worked With
Brian Casey, Rob Nelson
November 21, 2019
Very comfortable Brian did an amazing job! Was not pushy at all and was very friendly and helped me in every way that he could! I will be recommending you guys specifi Brian did an amazing job! Was not pushy at all and was very friendly and helped me in every way that he could! I will be recommending you guys specifically Brian to anyone looking for a new car or truck More
by Masendiaz
Employees Worked With
Brian Casey
November 20, 2019
Sam the man Very good service Sam made sure to find the right vehicle for me and in my price range. I would recomand him 100% Thanks for everything Very good service Sam made sure to find the right vehicle for me and in my price range. I would recomand him 100% Thanks for everything More
by Reyjosue1982
Employees Worked With
Sam Ferrille
November 18, 2019
My best day They are very good to work with Mike Hall took every step possible to see to it that we were completely satisfied with our new purchase.. will defini They are very good to work with Mike Hall took every step possible to see to it that we were completely satisfied with our new purchase.. will definitely recommend Mike Hall to anyone looking for a car More
by rancam110207
Employees Worked With
Michael Hall
