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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,190 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,190 reviews

August 12, 2019

Positive experience TJ was able get the exact car I wanted, even though he ordered it a week before the 2019 cut off. And Joe made the purchasing process seamless and eas More

by VdubNut
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at our dealership! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Regards, Lou Bachrodt Chevrolet Buick GMC

August 12, 2019

Thank you!!! The folks over at Lou Bachrodt VW blew my mind with how much they were able to assist me. I didn’t expect the level of care as far as assisting me to More

by Jetta4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thornton, TJ Abell
Aug 13, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Regards, Lou Bachrodt Chevrolet Buick GMC

August 10, 2019

Best car buying experience Michael hall is an exceptional employee! He was friendly and very informative and prompt! He gave me the best experience buying a car that I ever had More

by Deederz30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 11, 2019 -

Lou Bachrodt Auto Mall responded

This is the awesome experience we seek to provide! Thanks for coming in to see us for your automotive needs. Regards, Lou Bachrodt Chevrolet Buick GMC

August 04, 2019

Happy customers! John did a great finding is a vehicle that met and exceeded all our needs! Would recommend working with him and will work with him again!! More

by Knc7911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Regards, Lou Bachrodt Chevrolet Buick GMC

August 03, 2019

Amazing Kama is an amazing saleswoman, I came in with doubt but she fought for me and today I’m taking home a newer vehicle that is brand new to me! She is i More

by Jules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamalani Willis
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much, Jules! We can't wait to work with you again. Regards, Lou Bachrodt Chevrolet Buick GMC

August 02, 2019

1st time customer Al service was magnificent and he was at his best when helping me choose which vehicle was best for me. I would recommend family and friends to purcha More

by Marlin Price
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Robert Augustyn
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new car, Marlin, and thank you for choosing our dealership! Regards, Lou Bachrodt Chevrolet Buick GMC

August 02, 2019

Outstanding salesmanship When we first got here we were greeted by Mike who was very helpful and worked his heart out to get us a vehicle. We got a new Equinox and we are ve More

by JPrince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Regards, Lou Bachrodt Chevrolet Buick GMC

July 31, 2019

The best we've ever had! Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's b More

by naomibrandenburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Jul 31, 2019 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Regards, Lou Bachrodt Chevrolet Buick GMC

July 31, 2019

Seth Bozarth was awesome. Seth sold me my vw Jetta. He took care of me like I was family. On the test drive he explaind all of the features of the car and when I left gave me h More

by Sam 6413
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth
Jul 31, 2019 -

Lou Bachrodt Auto Mall responded

Sam, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Regards, Lou Bachrodt Chevrolet Buick GMC

July 31, 2019

Communication via phone, text, and email leading to sale The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the s More

by Redbud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth
Aug 05, 2019 -

Lou Bachrodt Auto Mall responded

Thanks so much for your review, and let us know when we can assist you again! Regards, Lou Bachrodt Chevrolet Buick GMC

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