
Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,190 reviews

Positive experience TJ was able get the exact car I wanted, even though he ordered it a week before the 2019 cut off. And Joe made the purchasing process seamless and eas TJ was able get the exact car I wanted, even though he ordered it a week before the 2019 cut off. And Joe made the purchasing process seamless and easy. More
Thank you!!! The folks over at Lou Bachrodt VW blew my mind with how much they were able to assist me. I didn’t expect the level of care as far as assisting me to The folks over at Lou Bachrodt VW blew my mind with how much they were able to assist me. I didn’t expect the level of care as far as assisting me to get into a new car and not be in a death trap I would definitely recommend them to anyone More

Best car buying experience Michael hall is an exceptional employee! He was friendly and very informative and prompt! He gave me the best experience buying a car that I ever had Michael hall is an exceptional employee! He was friendly and very informative and prompt! He gave me the best experience buying a car that I ever had! He gave me such a warm welcome and he has a contagious smile that u can’t help but to smile back! I am very happy and extremely grateful with our car choice! I will definitely not only be back but I will refer everyone I know to come see him at Lou bachrodt! Thank u sooo much! More
Happy customers! John did a great finding is a vehicle that met and exceeded all our needs! Would recommend working with him and will work with him again!! John did a great finding is a vehicle that met and exceeded all our needs! Would recommend working with him and will work with him again!! More
Amazing Kama is an amazing saleswoman, I came in with doubt but she fought for me and today I’m taking home a newer vehicle that is brand new to me! She is i Kama is an amazing saleswoman, I came in with doubt but she fought for me and today I’m taking home a newer vehicle that is brand new to me! She is in top of her game and I recommend you see her for your car purchase! Great experience for sure. Thank you Kama and best of luck with your future family and endeavors! More
1st time customer Al service was magnificent and he was at his best when helping me choose which vehicle was best for me. I would recommend family and friends to purcha Al service was magnificent and he was at his best when helping me choose which vehicle was best for me. I would recommend family and friends to purchase form Lou Bachrodt. Thank you! More

Outstanding salesmanship When we first got here we were greeted by Mike who was very helpful and worked his heart out to get us a vehicle. We got a new Equinox and we are ve When we first got here we were greeted by Mike who was very helpful and worked his heart out to get us a vehicle. We got a new Equinox and we are very happy. Thank you Mike. More

The best we've ever had! Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's b Buying a car can be stressful. Our salesperson, Jenny, made it a pleasant experience. Her interaction with us was low key (perhaps she sensed that's best for us), professional and totally knowledgeable of the car we were interested in. A friend admired our car the first day Bill drove it. The friend bought the same model a short time ago, from Bachrodt's! Bill asked who his salesperson was. It was Jenny! They agreed she does a great job.. Thanks, Jenny! More
Seth Bozarth was awesome. Seth sold me my vw Jetta. He took care of me like I was family. On the test drive he explaind all of the features of the car and when I left gave me h Seth sold me my vw Jetta. He took care of me like I was family. On the test drive he explaind all of the features of the car and when I left gave me his card in case I had an questions after I got home. More
Communication via phone, text, and email leading to sale The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the s The sales representative, Seth was great. He was responsive and respectful. He made sure to communicate the whole process and every step. He and the sales team made it comfortable to do business remotely. The sales process was very easy, almost too easy.,,,,.it was weird how easy it was. More