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Lou Bachrodt Auto Mall
Rockford, IL
2,248 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,248 reviews
November 15, 2019
Great experience! My husband and I had a great experience purchasing our new family vehicle at Lou Bachrodt! Gabriel was great to work with and our new Tiguan is exceed My husband and I had a great experience purchasing our new family vehicle at Lou Bachrodt! Gabriel was great to work with and our new Tiguan is exceeding all of our expectations so far! More
by Mklinger
Employees Worked With
Gabriel Carrión
November 09, 2019
Great service Great experiencia my first New car, AL my sales man man helped every step of the way, very nice dealership I will tell my friends and family. Great experiencia my first New car, AL my sales man man helped every step of the way, very nice dealership I will tell my friends and family. More
by New car
Employees Worked With
Al Luna, Dan Anderson
November 08, 2019
My first time here an excellent The people was great an all the customers service was extremely excellent my baby had a play area to play an keep him busy I mean my service was worth The people was great an all the customers service was extremely excellent my baby had a play area to play an keep him busy I mean my service was worth it More
by Latrichejennings
Employees Worked With
Al Luna
November 07, 2019
Started poorly and got better Walked around the lot for 25 minutes without anyone coming to talk to us, came inside and still was 5-10 minutes before Brian came up to ask us if we Walked around the lot for 25 minutes without anyone coming to talk to us, came inside and still was 5-10 minutes before Brian came up to ask us if we needed help. He was very helpful as was Patty! More
by Cheryl Bell
Employees Worked With
Brian Casey
November 06, 2019
Prosper was great to work with. He followed through with everything he said he would do. Very impressed. It was a positive experience which had not been at other dealerships during this vehicle search. everything he said he would do. Very impressed. It was a positive experience which had not been at other dealerships during this vehicle search. More
by justwilks
Employees Worked With
Prosper Rubino
November 06, 2019
Excellent Car Purchasing Experience! Sam & Gary were extremely helpful! We were excited to upgrade vehicles both were very knowledgeable from the new to used car options. We love our bran Sam & Gary were extremely helpful! We were excited to upgrade vehicles both were very knowledgeable from the new to used car options. We love our brand new 2020 Chevy Traverse! More
by hedwards12
Employees Worked With
Gary Jackson, Sam Ferrille
November 06, 2019
Excellent car purchasing experience The dealership had all of the models in stock for me to review the salesman was able to help with my decision making and working with the team there w The dealership had all of the models in stock for me to review the salesman was able to help with my decision making and working with the team there we where able to make a deal on our new Chevy Blazer. More
by Dan Mc
Employees Worked With
Jude Molina
November 05, 2019
Excellent customer service I’m in love with my new vehicle. Brian was really good at answering every question. He did an amazing job. I highly recommend him. I’m in love with my new vehicle. Brian was really good at answering every question. He did an amazing job. I highly recommend him. More
by Buick
Employees Worked With
Brian Casey
November 04, 2019
Smooth experience from start to finish Everyone in VW was extremely nice and helpful. Nice selection of Jetta’s to choose from. See you in 4 years when my lease is up. Everyone in VW was extremely nice and helpful. Nice selection of Jetta’s to choose from. See you in 4 years when my lease is up. More
by Rissa S.
Employees Worked With
Michael Hall, Dan Anderson, VW sales manager
November 03, 2019
Very pleasant. The sales associate was extremely helpful and professional. I never felt pressure to make a purchase. Lionel went above and beyond to explain all the The sales associate was extremely helpful and professional. I never felt pressure to make a purchase. Lionel went above and beyond to explain all the cars features and to follow up. More
by Cyclonemom
Employees Worked With
Lionel Vil, Roland De La Rosa, Finance person
