
Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews By Type
Showing 2,190 reviews
Best experience at a dealership! Kamalani was amazing & helped me in every way she could. I came in for service on my Trax & since it needed extensive repair work I worked with her to Kamalani was amazing & helped me in every way she could. I came in for service on my Trax & since it needed extensive repair work I worked with her to see what my trade in options were. She took my needs into consideration & got my exactly what I wanted within my budget. She was very personable & professional. I definitely recommend working with Kamalani!! Thank you! More
,Great experience Straight forward, no nonsense purchase. Explained every detail of the transaction. From text drive to drive off it was a great buying experience Straight forward, no nonsense purchase. Explained every detail of the transaction. From text drive to drive off it was a great buying experience Thank you Zach and TJ More
Extremely friendly and knowledgeable salesperson. I sought out John after seeing glowing reviews online and he didn't disappoint. I had nothing in particular in mind besides a sedan in my price range. I sought out John after seeing glowing reviews online and he didn't disappoint. I had nothing in particular in mind besides a sedan in my price range. We test drove a couple different vehicles and with the help of John's expertise ended up buying a Used Ford Fusion. I would have never thought to look at a Ford, but he knew exactly what I needed after spending a short amount of time together. I absolutely love my car and will be coming back to John with all my future vehicle needs. More

Buying a car the way it should be. This is what buying a car should be like. Called and asked about the vehicle and had negotiating done within minutes of the test drive. Mike is amazin This is what buying a car should be like. Called and asked about the vehicle and had negotiating done within minutes of the test drive. Mike is amazing. He will do his best to make sure you are satisfied. Will be returning in a year to get our new SUV More

Fantastic Service Michael went above and beyond during our purchase. Very friendly, efficient and no hassle experience. 10/10 service and 10/10 would recommend! Fil in Michael went above and beyond during our purchase. Very friendly, efficient and no hassle experience. 10/10 service and 10/10 would recommend! Fil in finance also made the paperwork process a fun and easy breeze. Definitely a solid team at Lou Bachrodt. We can't imagine purchasing a car anywhere else. More

Buick Great experience purchasing my Buick. Good vehicles to choose from. Helpful staff. Explained whole process very well. Quality Buick’s in stock did Great experience purchasing my Buick. Good vehicles to choose from. Helpful staff. Explained whole process very well. Quality Buick’s in stock did not have to wait to get one from somewhere else. More

Aim to please Love the car. Mike did a great job hurrying things up and meeting my speedy demands. I like that I was not pressured to buy anything I didn’t want. Love the car. Mike did a great job hurrying things up and meeting my speedy demands. I like that I was not pressured to buy anything I didn’t want. More
Great service! Very good service! Answered all my questions and gave recommendations! Al did a great job helping me find a car! Fil in finance did a great job explai Very good service! Answered all my questions and gave recommendations! Al did a great job helping me find a car! Fil in finance did a great job explaining all the paperwork! Highly recommend! More
Glad to have gotten the help i needed After having my last car totaled, I was frantic to find a new one, knowing that my insurance would only pay for a rental for so long. I met Joe and he After having my last car totaled, I was frantic to find a new one, knowing that my insurance would only pay for a rental for so long. I met Joe and he is kind and paid attention to I wanted. I am happy I was able to get a new car on the last day I would have my rental. Turned a scary time to a fun experience. More
Affordable, good service, very friendly. The staff was great in helping me find an affordable car with great in house warranties. Each individual worked hard to make my experience pleasant. The staff was great in helping me find an affordable car with great in house warranties. Each individual worked hard to make my experience pleasant. More