Lou Bachrodt Auto Mall

Excellent sales team at BMW I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and stra I purchased a new, custom-ordered BMW X7 from Bachrodt and I could not be happier! Lionel and TJ were professional, knowledgeable, friendly, and straightforward with my purchase. This is my second BMW purchase from Bachrodt, and I will continue to remain a loyal customer. It is nice to have a local dealership who can be trusted. I would have rated more than 5 stars for this team. Thank you again for making my new car purchase run smoothly! More

This is the fifth new car we purchased from Bachrodts since We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought We have purchased 5 new cars at Bachrodts since 2003 and have always had a good experience this time was no different. Joe listened to what I thought I needed and came up with a vehicle that I'm very happy with. It's actually more than I expected. I didn't expect to get a car with heated seats and remote start. More

Enjoyable The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purch The experience I was given at VW was top notch. I was able to really get a good feel for the car prior to purchase without any rush or hassle to purchase. More

2019 Tiguan Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales Staff Listened to what features, color, interior I wanted. Delivered exactly what I requested. Great customer service. Explained and gave rationales on warranty . Pleasant buying experience More

We had a very good experince! Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer di Our salesperson, Michael Hall, was exceptional! He was very thorough and went above and beyond to see we had a good experience. Also, Fil Sotomayer did a wonderful job seeing our concerns were taken care of. More

Great experience great salesman! Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a v Gabriel was a very professional salesman not rude or in a hurry to sell a vehicle if I could give a 6 star rating I would and definitely would buy a vehicle from him. Way better atmosphere and professionalism compared to rock river ford and Anderson. Very fair on pricing on vehicles and trade in was an excellent experience and was not offended by trade in offer very fair. As a car buyer for 20 years bachrodts has always been a great experience. More

Awesome experience - 2019 VW Jetta GLI Autobahn The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ acco The only dealer to take on the nearly impossible request of locating a 2019 VW Jetta GLI Autobahn automatic in pure gray. It took 6 weeks but TJ accomplished it. Upon arriving Mike was there to take care of me and ensure everything was completed in a timely manner. I could not be happier! Extremely friendly and caring dealership. More

Fair deal After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front After some back and forth negotiating we were able to come up with a deal. Could of saved alot of time if they would of gave their best deal up front. Michael Hall was a great salesman. More

Loved these guys Sam and Rob are top notch Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smoot Sam was awesome mindy was awesome as well. I shouldn't hesitate to do business with these guys again they were all great. Rob made everything go smooth More

Leasing New Vehicle Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out th Went in to discuss early buyout letter received regarding current lease. Met with my "favorite" sales person Sam Ferrille. Together we worked out the details of my new lease and I am now proudly driving my new 2019 Buick Encore. Working with Sam is always a pleasant experience and I hope to continue to work with him in the future. More