Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,267 reviews
A very stress free buy The salesman Brian was very helpful which made the buying process easy and stress free. I will recommend the dealership to any friends and family. The salesman Brian was very helpful which made the buying process easy and stress free. I will recommend the dealership to any friends and family. More
Don’t recommend. Not a very good experience. Very rude salesmen and they lied about everything. Don’t recommend. Felt very rushed and they did not explain everything t Not a very good experience. Very rude salesmen and they lied about everything. Don’t recommend. Felt very rushed and they did not explain everything to me properly. More
Excellent service! I stopped by considering trading in my Jeep, but wasn’t expecting to find anything I liked in my price range. Kamalani helped me find 3 cars right awa I stopped by considering trading in my Jeep, but wasn’t expecting to find anything I liked in my price range. Kamalani helped me find 3 cars right away, and then put me in my dream truck. They worked with me in finding options that fit my budget, and I couldn’t be happier with the truck. We’ll for sure be back to buy a van for my wife. I also have to give a shout out to Fil Sotomayor in the finance department. Whatever you guys are paying him, it isn’t enough! He was a rock star. More
Everyone was nice and actually focused on what's best me. Great place to o business. They actually look out for their customers here. I'll definitely come back for future vehicles. I'll, also, highly recommen Great place to o business. They actually look out for their customers here. I'll definitely come back for future vehicles. I'll, also, highly recommend his dealership... More
Great service Very helpful and friendly service! Thank you for making the process go so smoothly. Also thanks for the Great communication and follow through with e Very helpful and friendly service! Thank you for making the process go so smoothly. Also thanks for the Great communication and follow through with everything More
Excellent Customer Service We were very pleased with our car buying experience. Jenny was more than helpful. We would highly recommend her to all our friends and family. We were very pleased with our car buying experience. Jenny was more than helpful. We would highly recommend her to all our friends and family. More
Great service, every one was professional Had a great experience buying my first VW! Everyone was very nice, honest and professional. The manager and salesman knew the VW brand down to a T. Ve Had a great experience buying my first VW! Everyone was very nice, honest and professional. The manager and salesman knew the VW brand down to a T. Very informative about the brand! Will definitely buy here again in the future. Also the finance team was VERY NICE! And respectable about your budget. Wasn’t pushy on buying other add ons. The best experience I’ve had buying a car. More
Great customer service Mike was extremely helpful and honest and helped me get a better deal. It was definitely a much more positive experience then the last time I purchase Mike was extremely helpful and honest and helped me get a better deal. It was definitely a much more positive experience then the last time I purchased a car here. More
Super easy staff and so helpful! I wasn’t sure about what car I wanted to buy, but Joe was right there and helped guide me along. We took the 2019 Jetta SEL for a test drive and every I wasn’t sure about what car I wanted to buy, but Joe was right there and helped guide me along. We took the 2019 Jetta SEL for a test drive and everything he said made me want to buy that car! He explained all the cool things about it and showed me how they worked. Fil was also super nice and did his best to cut me a great deal. Both Fil and Joe were super easy to work with and made me laugh! I would highly recommend service from both of them! More
Terrible....terribly awesome I had a great experience and the salesman Seth Bozarth was super knowledgeable and friendly. He showed me all the safety features of the vw tiguan. H I had a great experience and the salesman Seth Bozarth was super knowledgeable and friendly. He showed me all the safety features of the vw tiguan. He went over all the features of the car. Took time took his time to explain and never made me feel rushed or that it was all about the sale. He wanted me to get the best car for me. More



