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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,257 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,257 reviews

July 20, 2019

My new car Great service, great deal My salesmen Al Luna was very helpful got me on the Buick that I wanted, I highly recommend him and the dealership. More

by Mynewbuick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Good service and painless Was a painless and fast process would recommend anyone looking for a fair and quick deal. Came in took only a couple hours and wife had a new car! More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Marcus, thanks for this marvelous review and congratulations on your new car! We are so pleased that our team was able to provide you with such exceptional service. Enjoy your new car! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Awesome experience Tim took such good care of both my sister and I. He was very down to earth and helped at each step along the way. I fully recommend him to anyone look More

by Lyryc garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hardin
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Helpful and good experience The reason I gave 5 stars is not only the dealer Mike that sold me my car and finance was so amazing. I will suggest other to come More

by Whyte d
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Fil Sotomayor
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

We love hearing about customers that have a terrific experience with us. We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Excellent customer service Working with Sam in sales and Fil in financing was a wonderful experience. They made the process easy and stress-free. I appreciate all they did. Than More

by CD718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Fil Sotomayor
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. We're happy to hear about your positive experience with us. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 19, 2019

Luv my lil blu bug Bachrodt VW staff (Seth , TJ and Patty) worked very hard to get me in my long awaited beetle. They communicated frequently with me to ensure I was More

by Jillzbug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth, TJ Abell, Brian Timm
Jul 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Regards, Lou Bachrodt Chevrolet Buick GMC

July 17, 2019

Best experience at a dealership! Kamalani was amazing & helped me in every way she could. I came in for service on my Trax & since it needed extensive repair work I worked with her to More

by aeoniaxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kamalani Willis
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! The Lou Bachrodt Chevrolet Buick GMC Team

July 17, 2019

Thank you! Mr. Brown helped me out so much. He helped finance everything and help me a brand new camaro for a price that worked for both of us. It was very easy More

by Chom224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 16, 2019

,Great experience Straight forward, no nonsense purchase. Explained every detail of the transaction. From text drive to drive off it was a great buying experience More

by John Collum
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Bozarth, TJ Abell
Jul 17, 2019 -

Lou Bachrodt Auto Mall responded

John, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

July 16, 2019

Buying a car the way it should be. This is what buying a car should be like. Called and asked about the vehicle and had negotiating done within minutes of the test drive. Mike is amazin More

by Stutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jul 16, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Regards, The Lou Bachrodt Chevrolet Buick GMC Team

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