Lou Bachrodt Auto Mall

Recent purchase of a 2019 540xi Excellent sales assistance in selecting features and placing the order for new vehicle. The purchasing process was cumbersome, disjointed, not well Excellent sales assistance in selecting features and placing the order for new vehicle. The purchasing process was cumbersome, disjointed, not well choreographed. Excessive friendly banter. More

Amazing experience and extremely helpful staff We (my fiancé and I) had been looking for a car for a couple weeks. We visited a dealer prior to going to Lou Bachrodt auto mall and was told nobody w We (my fiancé and I) had been looking for a car for a couple weeks. We visited a dealer prior to going to Lou Bachrodt auto mall and was told nobody would finance me due to my credit score. Jude Molina and Fil Sotomayor were immediately helpful upon arrival with getting us set up for a great car buying experience. Within a few minutes we were told they could help and he would pull a car around that they could get us in. That car turned out to be a brand new Chevy Cruise for the same payments I was paying on a used car. Oh yeah Jude also watched our son for about 20 minutes while my fiancé and I filled out paperwork. That being said, our son is very particular about who he associates with (19 months old) and before I knew it they were like best friends. The entire staff from the financing to the sales department are second to none professionals. Thank you for a great day and a beautiful car. More

New car purchase Very friendly and helpful people. Came in to drive a car I had seen a few days before. The car was ready to go when I arrived. By the time I left the Very friendly and helpful people. Came in to drive a car I had seen a few days before. The car was ready to go when I arrived. By the time I left the car was washed, inside prepped, tank filled and mats placed in the car. More

Best Service Sam was great this Purchasewas the best experience I ever had. Get there for the best sales man an Rockford area. Thanks Sam love the car Sam was great this Purchasewas the best experience I ever had. Get there for the best sales man an Rockford area. Thanks Sam love the car More

Awesome Our salesman Sam Ferrille is an awesome salesman. He never pressures you into a sale. Sam wants you to have the vehicle you want at an affordable pr Our salesman Sam Ferrille is an awesome salesman. He never pressures you into a sale. Sam wants you to have the vehicle you want at an affordable price. If your going to buy a vehicle see Sam at Lou Bachrodt Auto Mall. Sam will work hard for you. More

Great sevice Al Luna was the best, we had a great experience, got my car at my payment, I will be back for my second one in a near feature. Al Luna was the best, we had a great experience, got my car at my payment, I will be back for my second one in a near feature. More

Sam is a rockstar!!!! Sam was fantastic to work with!! We actually bought 2 vehicles in 4 days. I had a special sticker on the window of my trade in and Sam got it off and Sam was fantastic to work with!! We actually bought 2 vehicles in 4 days. I had a special sticker on the window of my trade in and Sam got it off and put it on my new car!!! Definitely above and beyond!!! More

BMW purchase Good job / good service, Went in expecting to be there for hours to trade in my car and they had me in and out, much appreciated, They will get th Good job / good service, Went in expecting to be there for hours to trade in my car and they had me in and out, much appreciated, They will get the first opportunity next time More

Purchase of car Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend h Jude was very personable and was great to work with. He was friendly and very attentive through the whole process. I will not hesitate to recommend him. More

Purchased a vehicle, very happy with sales team and service! Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recomm Gabriel was patient and answered all of my questions, super knowledgeable about the vehicle I was purchasing, and attentive. I would definitely recommend Gabriel as a great sales guy. Vic was also patient, accommodating, assiduous, and honest. More