Lou Bachrodt Auto Mall

Feels Like Home This is my go to dealership. I've been numerous times and always leave with a smile on my face with no regrets or second thoughts. When I leave I know This is my go to dealership. I've been numerous times and always leave with a smile on my face with no regrets or second thoughts. When I leave I know I've made the right decision. Fil S is such a pleasure to work with and is my go to guy. He works hard for his customers and not for himself. Everybody there is always very polite and courteous also knowledgable. For anyone looking to buy new or used and not sure where to start, go to Lou Bachrodt and be sure your in good hands. More

WE fianlly found it! We had been searching for a Buick Envision for quite awhile. During that time we became familiar with the different trim packages. We also had a budge We had been searching for a Buick Envision for quite awhile. During that time we became familiar with the different trim packages. We also had a budget of under a certain amount after taxes and fees; or "out the door". We found several vehicles we liked but we couldn't get under our budget. We were headed to Rockford for other business and decided to stop at Lou Bachrodt Auto Mall. I had printed out the TrueCar sheet and they seemed to have the most selection. There it was! 2019 Buick Envision Premium AWD in a gorgeous red. Our product specialist Prosper went and got the "out the door" price without having to haggle back and forth, just as we asked. No manager came and pressured us. The price came in under budget and we signed on the spot! Head to Lou's for your next car. They've been around for over 60 years! More

Prosper My salesman was courteous and very friendly. Pricing was good because of "Presidents" month sale Process took 4 1/2 hours, that was a bit much, but i My salesman was courteous and very friendly. Pricing was good because of "Presidents" month sale Process took 4 1/2 hours, that was a bit much, but it is what it is. More

Nissan purchase Al was very helpful in getting me into a very safe and reliab car and a good price. I would definitely send any one I know that was looking for a car Al was very helpful in getting me into a very safe and reliab car and a good price. I would definitely send any one I know that was looking for a car his way. More

awesome, stress-free This is the third time that we have used Al to purchase a car. He goes out of his way to provide service that is above and beyond what any other plac This is the third time that we have used Al to purchase a car. He goes out of his way to provide service that is above and beyond what any other place will. As long as Al is at Bachrodt, that will be the only person that I buy a car from. I really appreciate everything that he did for us to make it a stress-free and enjoyable experience for us. More

Fantastic Group of Professionals Al Luna was very knowledgeable and did his best to meet the price I offered for the vehicle. He took his time with us and was not a high pressure "car Al Luna was very knowledgeable and did his best to meet the price I offered for the vehicle. He took his time with us and was not a high pressure "car salesman". I'm very satisfied with the price I paid and the Equinox has been a great vehicle. No doubt about it, the next time I am in the market for a car I will go to Lou Bachrodt Auto Mall. More

Amazing Trevor and the entire crew were amazing and willing to do whatever it takes to give me what I want within the budget that I provided them Trevor and the entire crew were amazing and willing to do whatever it takes to give me what I want within the budget that I provided them More

Great Service Great service and vehicle knowledge. Tim helped me find vehicles with all the features I wanted in a new vehicle. He took his time to answer all my qu Great service and vehicle knowledge. Tim helped me find vehicles with all the features I wanted in a new vehicle. He took his time to answer all my questions and explain all the new features I wasn’t familiar with. I ended up with the vehicle I wanted, instead of just what I thought I could afford. More

Amazing customer service Sam is amazing to work with, will work with no other salesman! He makes car buying a fun experience and really goes out of his way to make sure you ar Sam is amazing to work with, will work with no other salesman! He makes car buying a fun experience and really goes out of his way to make sure you are satisfied. More

Best Salesman Hands Down Lionel, was amazing through the entire process. He was patient and listened to everything I considered before purchasing my new vehicle. Thank you guy Lionel, was amazing through the entire process. He was patient and listened to everything I considered before purchasing my new vehicle. Thank you guys so much! I’ll continue to enjoy VW! More