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Lou Bachrodt Auto Mall
Rockford, IL
2,207 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,207 reviews
July 21, 2018
Great experience I had a great experience here. Logan was very helpful and straight fwd, he kept me informed and helped me get a car i liked I had a great experience here. Logan was very helpful and straight fwd, he kept me informed and helped me get a car i liked More
by Jojo
Employees Worked With
Logan Shaw
July 21, 2018
THE BEST SERVICE Sam and Al G. We’re amazing and very patient with me! They answered all my questions and made sure that I was 100 percent taken care of. Just like fam Sam and Al G. We’re amazing and very patient with me! They answered all my questions and made sure that I was 100 percent taken care of. Just like family ! Patti he finance director is also amazing ! Such a family friendly company that got my little family and I the perfect car ! More
by BennyandLou
Employees Worked With
Sam Ferrille, Alfred Gies, Courtney Karau, Patti !
July 19, 2018
Stressfree Experience Al Luna did a great job and showed a lot of professionalism and patience with me. I felt I received a very fair deal. I'll be back at the end of my Al Luna did a great job and showed a lot of professionalism and patience with me. I felt I received a very fair deal. I'll be back at the end of my lease. More
by Linda G
Employees Worked With
Al Luna
July 19, 2018
Very surprised! Didn't expect to get a car but Dylan worked really hard to get me driving my 2018. Patty did an amazing job also. Thanks! Didn't expect to get a car but Dylan worked really hard to get me driving my 2018. Patty did an amazing job also. Thanks! More
by Nakia M
Employees Worked With
Dylan Davis
July 18, 2018
Sam is the Best Sam Ferrille is the best salesman! He went above and beyond to get us a great deal and make sure all of our needs were met! Sam Ferrille is the best salesman! He went above and beyond to get us a great deal and make sure all of our needs were met! More
by Mfarbo
Employees Worked With
Sam Ferrille, Tabatha Lindstrom
July 18, 2018
Amazing experience Sam was extremely helpful in aiding to my first car purchase. His friendly character helped me feel welcome and cared about. He helped made the proces Sam was extremely helpful in aiding to my first car purchase. His friendly character helped me feel welcome and cared about. He helped made the process simple. More
by Jobryant0
Employees Worked With
Sam Ferrille, Joe Luy, Deborah Bryant
July 18, 2018
Excellent costumer service Great salesman! Very knowledgeable and helpful! Was not pushy and seemed very honest and stood by her s word. I would definitely return to buy anot Great salesman! Very knowledgeable and helpful! Was not pushy and seemed very honest and stood by her s word. I would definitely return to buy another vehicle. More
by Teachn74
Employees Worked With
John Schopf
July 17, 2018
Everyone at Lou Bachrodt was wonderful!! I had a very pleasant experience at Lou Bachrodt. I went there shopping specifically for a BMW convertible. Al, the salesman was wonderful and patie I had a very pleasant experience at Lou Bachrodt. I went there shopping specifically for a BMW convertible. Al, the salesman was wonderful and patient. He helped by answering all of my questions and then we went for a test drive. From the minute I took the first corner, I knew this was the car. Thank you Al for making it so easy!! More
by Petrow 1
Employees Worked With
Alfred Gies, Steve Dreesen, Tim Conlon
July 12, 2018
My salesman is a magician My brand new car was totaled in a flash flood. Fil went over and above to help me replace my car with the the car I wanted at a price I could afford. My brand new car was totaled in a flash flood. Fil went over and above to help me replace my car with the the car I wanted at a price I could afford. He makes the car buying experience not only easy but fun. More
by Grandmaof5
Employees Worked With
Fil Sotomayor
July 10, 2018
Got it right the first try. My salesman Logan, was very helpful and actually did a really good job, even picked out a very nice used car for the price I wanted. My salesman Logan, was very helpful and actually did a really good job, even picked out a very nice used car for the price I wanted. More
by Dman
Employees Worked With
Logan Shaw
