Lou Bachrodt Auto Mall

Top notch experience. When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to m When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to make it right. We are very happy with their work to find us a truck to fit our needs. More

Sam did everything he could to help us get into the vehicle we need & can afford! Thank you so much! vehicle we need & can afford! Thank you so much! More

Sam Ferrille was an absolute god-send over this last week of looking for a car. He was so up front and honest about everything. He seriously worked his “magic” and got me into the car that was right for me. of looking for a car. He was so up front and honest about everything. He seriously worked his “magic” and got me into the car that was right for me. I would recommend Lou Bachrodt for not just the friendly service but the fact that they listen to what you have to say and truly care about the car you walk out with. Thank you Sam for everything you did for me! More

I will never buy a car from anyone else. We have purchased 4 cars and everytime Sam has been amazing as well as the rest of the sales team and service team! We have purchased 4 cars and everytime Sam has been amazing as well as the rest of the sales team and service team! More

We have bought our last 4 cars from Sam. Now our family is buying from him too! He's the best!! Now our family is buying from him too! He's the best!! More

We had an awesome experience working with Sam Ferrille . He was very informative and made us feel relaxed during the buying process He was very informative and made us feel relaxed during the buying process More

Sam Ferrille took great care of my wife and I when he helped us pick our our new car. helped us pick our our new car. More

Great experience. Jenny was awesome! Everyone was very nice. Overall great experience. Thank you very much! Jenny was awesome! Everyone was very nice. Overall great experience. Thank you very much! More

I want to give a HUGE SHOUTOUT to Nathaniel Groebner! !!!!! This young man went to extreme lengths to help my boyfriend and I leave with our cars that day! Not only was Nathan so incredible sweet, but h !!!!! This young man went to extreme lengths to help my boyfriend and I leave with our cars that day! Not only was Nathan so incredible sweet, but he was so knowledgeable and excellent at communicating. My boyfriend and I left with new cars that day and said we would 100% go back here again for cars! I also wanted to say that Shane, who I believe was his manager, was also behind the scenes working the magic for us and also deserves a shoutout! Thank you for making the process so much less stressful than it had to be! We will never forget it! They stayed after closing time just to get the job done too! Probably the best experience I’ve had in customer service over all!!! More

Sam did his part to make the process as seamless, transparent, and easy as possible! We had some interesting challenges, but made it through due to his hard work and dedication:) transparent, and easy as possible! We had some interesting challenges, but made it through due to his hard work and dedication:) More