Lou Bachrodt Auto Mall

Great! Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this Excellent experience, Dale was friendly and helped get us a new car. He really works with you to get you what you need. I would really recommend this to anyone who is looking for a new car. More

Third car bought from Lou Bachrodt! I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I h I bought a 2011 Kia Sorrento from Dale Kluck at Lou Bachrodt a few weeks ago, and it was a great experience - once again. This is my 3rd car that I have bought, and I plan on buying my next one there too! Working with Dale was awesome. More

Recommend This Dealer! Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone l Jeremy Weathers and Chris Forman are the best!!! Thank you for the expedient purchase experience! I recommend this dealership to anyone and everyone looking to purchase a vehicle. More

great experience Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan. Very friendly and got a great deal!!! Needed to upgrade to a bigger vehicle so traded in our 08 Kia Rondo for a 2012 Dodge Grand Caravan. More

MsRC50 Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business m Brandon did an excellent jb! He asked guestions and made my car purchase experience very comfortable. My only concern would be with the business managers, who handle the final sale and paperwork. I would suggest going over each document in. more detail to help the customer get a better understanding of the documents you're signing. Thank you Brandon for all your help. More

First 2015 BMW x5 delivered in Rockford! Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even Tonight we brought home our dream vehicle. Started out seeking a late model pre-owned. Richard Dummer helped us with every question that we had. Even questions about vehicles not even on his lot. But he did take us in and priced new just to show us what he could do on a new one. Once that was done he never called us once to try and persuade us. The more we searched the country for late models the more we confirmed what Richard was telling us. He didn't seem surprised when we dropped in to have him work us up a price on the options we needed. He was very knowledgeable on the package changes for 2015. Once ordered we had it delivered in one month to the day. Actually it landed the evening before and Rich stayed there on his day off just to see our reaction to seeing it sitting on the lot with the shipping protection still on. On delivery day Rich took all evening to go over everything. He certainly knows his BMW's! We highly recommend calling Rich if you are thinking of a BMW! More

Great deal and great salesman Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers! Thank you J R for taking the time to listen to my needs and helping me work out the numbers for a great deal. You know it's all about the numbers! More

Sales person was great ! We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too We went in looking and not even sure we could buy a new car that day.Met Jason and he showed us what we thought we wanted.drove it and felt it was too small.So he suggested the Equinox,so he found one that had leather and sunroof which is what we wanted.He was very understanding of our list of things needed.Even though we had him going all over the lot looking for just the right color and options.And the buying exp. went very smoothly also.We ended up buying it that day.We bought our first car and Jason sold his first car.It was a very pleasant experience.Good Luck Jason !Would highly recommend Lou Bachrodt .Everyone was so friendly. More

Another Great Experience 5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make th 5th time shopping at Lou Bachrodt and another excellent experience. Casey and Chris took the time to understand our needs, present options and make the deal work. Highly recommended. More

2014 Chevy Impala LTZ I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great t I walked into the dealer already knowing what I wanted. They never tried to make me look at something I didn't want to see. Very nice people & great to work with. Even after I left the dealership; they've called me twice to make sure everything is well with me & my new car. I even was giving "ME TIME" to explain what each button does and showed me how to use OnStar! When I'm riding down the street.....all eyes are on me and everyone ask me, "Where did you get your car from?" I tell them, "Lou Bachrodt Chevy Dealer......next to the mall!" Thanks Wayne Culp & Nancy! More