Lou Bachrodt Auto Mall

Our experience Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked wi Our salesman was knowledgable and courteous...he helped find the right vehicle for our needs.. Overall, an excellent sales experience. They worked with our busy schedule to accommodate us...Thanks again..... More

No Pressue We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpf We wanted to purchase a GMC Terrain and decided to look at Lou Bachrodt. I'm glad we did! We had Wayne Culp as our sales consultant. He was very helpful in finding us a vehicle that matched what we were looking for. There was never any pressure to purchase something we didn't want. He was very helpful in showing us the features of the vehicle. Christian Bailey in finance was also very easy to work with. Everyone we dealt with were friendly and courteous. We love our new SUV and would recommend this dealership. More

GREAT No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N. No hard pressure sale just friendly service . Thank you Richard Dummer at BMW sales. Also thank you Lothan Henry for your assistance . Thank you N.Jones. More

Friendly and Helpful I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I' I went in with some questions on 4 cylinder vehicles, gas mileage, etc. Wayne answered all of my questions and was very patient and helpful. When I'm ready to purchase I will be buying my car from Wayne! More

Thank you!!! Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made t Highly recommended!! Finally made my decision to purchase my new vehicle and was so glad I decided to go to Lou Bachrodt! Wayne, my salesman, made the whole process seamless! More

Thank You! Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work wit Thank you Josh Schneider and Jermey Weathers for all your help with my new purchase you both were great to work with! A+++ dealership easy to work with! More

Rude!! This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase t This sales person was rude and standoffish, they made an offensive remark when telling them I would return the following day to look at and purchase the vehicle. More

Best car sales person Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyo Brandon was great to work with. He gave me the time I needed and worked so hard to get me the car I wanted. He made the whole experience easy for anyone looking to get a new or used car brandon is the man to see. He is not about just making a sale he is about making u comfortable and satisfied. More

Honda Pilot I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but I have purchased many vehicles over the years and my experience with Lou Bachrodt Auto Mall ranks in my top 3. The deal started out very confusing but the salesman and management handled it like champions. When everything was all said and done, the vehicle was delivered as expected. They actually exceeded my expectations. The price was spot on, I was given my asking price for my trade and the financing terms were very competitive. My salesman, Dale Kluck was professional and went out of his way to work for me. You can't ask for a better experience when buying a used car. This was my first dealing with this dealership but will give them a shot in the future as my vehicle needs change. The detailing crew went above and beyond too. A+ More

Great Customer Service I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and n I did not know exactly what kind of car I was looking for and was very indecisive but Mike was very patient and honest. He is very knowledgeable and not pushy at all. I bought a SUV and decided 3 weeks later that I was unhappy with it because it was too small. Mike made sure I got the best trade-in value and now I am extremely happy with my new SUV. Larry in the Finance dept was extremely helpful and made the car buying process a breeze. (Both times!) I would recommend Mike, Larry and Lou Bachrodt to anyone looking for great customer service and a great car! More