
Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,188 reviews
Prosper Rubino Prosper has sold me two chevys!1 am really pleased with the cars. He is very helpful, profesional, and knew all about the cars we bought!! Prosper has sold me two chevys!1 am really pleased with the cars. He is very helpful, profesional, and knew all about the cars we bought!! More
Very Good Experience! Walked into the dealership after going online to check out their inventory. Was introduced to Ray Freeman that was very courteous and wanted to know Walked into the dealership after going online to check out their inventory. Was introduced to Ray Freeman that was very courteous and wanted to know what my car needs were and what I was looking for. They had a great selection of vehicles to choose from and couldn't of been treated any better anywhere else in town! Lou Bachrodt has a great reputation in town for the outstanding selection and customer service which is by far top notch! Thank you Ray for all you did to make my buying a car experience a good one! More
Great salesperson Richard is a great assets to Bachrodt BMW. Richard has gone out the way to help me with purchases as well services that I have needed. Richard will a Richard is a great assets to Bachrodt BMW. Richard has gone out the way to help me with purchases as well services that I have needed. Richard will always return phone calls in a timely manner and is very helpful in finding solutions to get you on your way. I have recommended him on numerous occasions to friends and co-workers. There is no other dealership I would buy a vehicle from. More
purchase review Ron was very knowledgeable about the vehicle we were interested in. He never rushed us when asking questions or making our decision. We came after w Ron was very knowledgeable about the vehicle we were interested in. He never rushed us when asking questions or making our decision. We came after work on a week day & we were there way past closing time. Again he never rushed us through any steps of our purchase. We drove away with a beautiful used car & exactly what we were looking for. More
Prosper Rubino Prosper has always put me in a great used car within my budget every time we purchase a used car from him. Over the years I have purchased six or more Prosper has always put me in a great used car within my budget every time we purchase a used car from him. Over the years I have purchased six or more cars from him and would highly recommend him to anyone looking for a good solid used car. Both of my children are currently driving cars we purchased from him and to date have not had any problems with the cars. Sincerely, Joe Szerbinski, Jr. More
Excellent salesman I have purchased several BMW's from Richard Dummer and the reason I have purchased them was because of Richard. He is very knowledgeable and interest I have purchased several BMW's from Richard Dummer and the reason I have purchased them was because of Richard. He is very knowledgeable and interested in the customers he serves. He goes way beyond the call of duty to each customer he serves. I have seen him not only go out of his way to find a car for me but also for other customers he worked with. He is very conscientious and works with extreme integrity. He is the reason I shop at Lou Bachrodt. I can trust what he says and no matter when a problem arises he is quick to respond. He has also given me his cell phone in case of any questions that arise. I am not very knowledgeable about automobiles but I know if a light or I have any type of problem he is their to help. Never complaining or making me feel stupid. Richard is such an asset to this organization. I have recommended many people to him and the company. I have been to other dealerships and have never been as impressed as I am with him. Never once did he push me in purchasing or putting me in a car I was not satisfied with. I would not think about going anywhere else to purchase an automobile especially a BMW except Lou Bachrodt because of Richard. I am saying this from the heart and mean ever word I have stated. Please contact me if you need further information. I am in no way related or personal friends of Richard other than considering him my personal salesman. I have found very few people who are as genuine and sincere as Richard. More
Honesty goes a long way! From the start of meeting josh he kept everything honest. He also made sure that I felt valued as a customer and tried to locate the best deal possibl From the start of meeting josh he kept everything honest. He also made sure that I felt valued as a customer and tried to locate the best deal possible for me. He was very helpful and still continues to assist with any questions I have regarding my 2014 vw jetta se. By far the best salesman I have ever dealt with. More
Excellent Service Although this was my first experience at this dealership, Richard Dummer provided exceptional experience, and no-pressure service when I bought my new Although this was my first experience at this dealership, Richard Dummer provided exceptional experience, and no-pressure service when I bought my new BMW from him. He was patient and answered my questions thoroughly. More
Great Service! My Experience at Lou Bachrodt Auto Mall was fantastic. My sales assistant Prosper Rubino was able to get me in the car I wanted, no problem. I highly My Experience at Lou Bachrodt Auto Mall was fantastic. My sales assistant Prosper Rubino was able to get me in the car I wanted, no problem. I highly recommend going in and seeing him if your looking to purchase a new/used car. More
Best Salesman This is our third car we purchased from Ron....he is the reason we don't shop around. We bought two Buick Enclaves and now the Chevy Equinox. He is This is our third car we purchased from Ron....he is the reason we don't shop around. We bought two Buick Enclaves and now the Chevy Equinox. He is responsive not pushy and very knowledgeable....in the end he wants you to be happy. We bought this car I sent a note to the dealership...but did not get a reply which kinda surprised me....if Ron was gone which we were concerned about with Buick merging into one location I would have to research where to go for our next car. More