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Lou Bachrodt Auto Mall
Rockford, IL
2,248 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,248 reviews
October 05, 2022
We had such a great experience with Jenny! We will definitely be referring our friends and family.. Jenny was very nice and knowledgeable about everything. I think probably one of the best ca We will definitely be referring our friends and family.. Jenny was very nice and knowledgeable about everything. I think probably one of the best car buying experiences I've ever had. We felt very at ease and all our questions were answered. A very comfortable atmosphere. So happy we bought our new car from Lou Bachrodt! More
by mylittleflowershop2012
Employees Worked With
Jennifer Morelock, Fil Sotomayor, Bill Rusch
October 04, 2022
Sam F. Is and excellent on all I ask him he has the answer the best I have work with Answering everything I ask. Pli Sosa great Manager too. Love the te Is and excellent on all I ask him he has the answer the best I have work with Answering everything I ask. Pli Sosa great Manager too. Love the team work. More
by arnmendoza57
Employees Worked With
Sam Ferrille, Bill Rusch, Courtney Karau, Fli Sasomayor the best
September 28, 2022
My review of Sam Ferrille is that he is extremely knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share pe knowledgeable, approachable, gregarious and considerate. Sam knows all the latest information on any car that is offered. He is willing to share personal experiences and anecdotes which make the entire process very enjoyable. He also makes you aware of all the features and services. More
by pattyann
Employees Worked With
Eric Scharlow, Charlie Hansmeyer, Pat Morrison
September 27, 2022
Barb was just amazing to work with. Made finding/buying a used car a great experience. We found the car prices to be quite fair and no haggling needed. Selection was good. There was a Made finding/buying a used car a great experience. We found the car prices to be quite fair and no haggling needed. Selection was good. There was absolutely no sales pressure-- Barb didn't try to upsell us or push us into anything that we didn't want and it was a very refreshing car shopping experience. We will definitely go back next time we're in the market and recommend others stop in as well when looking for their next vehicle. More
by greenjelloshots
Employees Worked With
Barb Madisen
September 13, 2022
Top notch experience. When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to m When I called about a truck they thought they had it available, but it was in the process of being sold. They offered other options and worked to make it right. We are very happy with their work to find us a truck to fit our needs. More
by mbr4life
Employees Worked With
Jennifer Morelock, Fil Sotomayor
September 11, 2022
Sam Ferrille was an absolute god-send over this last week of looking for a car. He was so up front and honest about everything. He seriously worked his “magic” and got me into the car that was right for me. of looking for a car. He was so up front and honest about everything. He seriously worked his “magic” and got me into the car that was right for me. I would recommend Lou Bachrodt for not just the friendly service but the fact that they listen to what you have to say and truly care about the car you walk out with. Thank you Sam for everything you did for me! More
by Larissa.cain
Employees Worked With
Mike Papa, Sam Ferrille, Bill Rusch
September 11, 2022
I will never buy a car from anyone else. We have purchased 4 cars and everytime Sam has been amazing as well as the rest of the sales team and service team! We have purchased 4 cars and everytime Sam has been amazing as well as the rest of the sales team and service team! More
by Brian
Employees Worked With
Sam Ferrille
