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Lou Bachrodt Auto Mall

Rockford, IL

4.4
2,248 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,248 reviews

September 11, 2022

We had an awesome experience working with Sam Ferrille . He was very informative and made us feel relaxed during the buying process More

by Efhodz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Sep 12, 2022 -

Lou Bachrodt Auto Mall responded

There's lots to know about new cars these days. Some dealerships might send you on your way but at Lou Bachrodt, we pride ourselves on ensuring you know everything there is to know about your new wheels. It's how we make sure you're getting the right vehicle for you. Wonderful to hear that Sam continues to deliver an exceptional customer experience. Thanks so much for taking the time to share! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

September 10, 2022

Sam Ferrille took great care of my wife and I when he helped us pick our our new car. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch
Sep 12, 2022 -

Lou Bachrodt Auto Mall responded

Fantastic to hear Mike! A new car isn't as fun if it's not just the right car for you. Love hearing that Sam and the crew were able to deliver just that. Thank you so much for sharing your 5 star experience with us! Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

September 09, 2022

Great experience. Jenny was awesome! Everyone was very nice. Overall great experience. Thank you very much! More

by carl.besch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock, Fil Sotomayor, Eric Scharlow
Sep 20, 2022 -

Lou Bachrodt Auto Mall responded

Exceptional customer service is a top priority and it's wonderful to hear the team continues to deliver just that! Thank you so much for taking the time to share your 5 star experience with our GMC team. Enjoy your new truck! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

September 04, 2022

I want to give a HUGE SHOUTOUT to Nathaniel Groebner! !!!!! This young man went to extreme lengths to help my boyfriend and I leave with our cars that day! Not only was Nathan so incredible sweet, but h More

by amandaholder95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Groebner, Shain Bono
Sep 20, 2022 -

Lou Bachrodt Auto Mall responded

We love to hear when the team gets it right Amanda! Thank you so much for taking the time to share your Bachrodt Buying Story. I hope you both enjoy your new Nissans! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

September 03, 2022

Sam did his part to make the process as seamless, transparent, and easy as possible! We had some interesting challenges, but made it through due to his hard work and dedication:) More

by elf2012
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Sep 20, 2022 -

Lou Bachrodt Auto Mall responded

Glad to hear we were able to get the job done right! Thank you for taking the time to share your 5 star experience with Sam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

September 03, 2022

Sam was awesome. Very knowledgeable, super friendly. And my kid said he had awesome hair! We will definitely continue future business with them. More

by MomofBlake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Fil Sotomayor, Bill Rusch
Sep 12, 2022 -

Lou Bachrodt Auto Mall responded

He does indeed! We're not here to sell your family a car. We're all about helping you find the vehicle that's just right for you AND your budget. Love to hear that Sam delivered. Thank you for sharing your 5 star experience with the team. Enjoy the new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 30, 2022

Adam made the purchase process easy and fast. Thank you for getting me into my truck. More

by RustBelt84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Bill Rusch
Sep 01, 2022 -

Lou Bachrodt Auto Mall responded

That is great to hear! Thank you for taking the time to share your 5 star experience with Adam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 30, 2022

Everything was great, Adam helped me with my purchase of my new SS. Thanks again guys More

by Don SS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Fil Sotomayor, Eric Scharlow
Sep 01, 2022 -

Lou Bachrodt Auto Mall responded

Love to hear when the team gets it right Don! Thank you for taking the time to share your5 star experience with Adam and the team. Enjoy your new Camaro, it's a super sharp ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 26, 2022

Jennifer did a great job explaining all the features of my new Trailblazer Super Lady More

by cmpjr56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock, Sam Ferrille, Bill Rusch
Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

Love this! Thank you for sharing your experience with Jenny and the team. Enjoy your new Trailblazer! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

August 26, 2022

This was my first time buying a car from another state. I didn’t know what to expect! My sales person Jennifer Morelock got me into a beautiful car. She really went the extra mile for us. Driving an hour a More

by Sam F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock, Bill Rusch, Patrick Bachrodt
Aug 29, 2022 -

Lou Bachrodt Auto Mall responded

We wholeheartedly believe in exceptional customer service, no matter where you're from! Wonderful to see that Jenny and the team delivered just that. Thank you so much for trusting us to get you the best deal on your new Buick. We hope you enjoy it for years to come. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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