Lou Bachrodt Auto Mall
Rockford, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Great experience. Jenny was awesome! Everyone was very nice. Overall great experience. Thank you very much! Jenny was awesome! Everyone was very nice. Overall great experience. Thank you very much! More
I want to give a HUGE SHOUTOUT to Nathaniel Groebner! !!!!! This young man went to extreme lengths to help my boyfriend and I leave with our cars that day! Not only was Nathan so incredible sweet, but h !!!!! This young man went to extreme lengths to help my boyfriend and I leave with our cars that day! Not only was Nathan so incredible sweet, but he was so knowledgeable and excellent at communicating. My boyfriend and I left with new cars that day and said we would 100% go back here again for cars! I also wanted to say that Shane, who I believe was his manager, was also behind the scenes working the magic for us and also deserves a shoutout! Thank you for making the process so much less stressful than it had to be! We will never forget it! They stayed after closing time just to get the job done too! Probably the best experience I’ve had in customer service over all!!! More
Sam did his part to make the process as seamless, transparent, and easy as possible! We had some interesting challenges, but made it through due to his hard work and dedication:) transparent, and easy as possible! We had some interesting challenges, but made it through due to his hard work and dedication:) More
Sam was awesome. Very knowledgeable, super friendly. And my kid said he had awesome hair! We will definitely continue future business with them. Very knowledgeable, super friendly. And my kid said he had awesome hair! We will definitely continue future business with them. More
This was my first time buying a car from another state. I didn’t know what to expect! My sales person Jennifer Morelock got me into a beautiful car. She really went the extra mile for us. Driving an hour a I didn’t know what to expect! My sales person Jennifer Morelock got me into a beautiful car. She really went the extra mile for us. Driving an hour and a half one way to get greeted with kindness was well worth it. From sales to finance I rate this experience as the best EVER! I had a car hauler from uhaul to bring the car back to Wisconsin. It was my first time hauling a car. Jennifer noticed I was having trouble so she had a guy from service help me. Hopefully I won’t have to buy another car for awhile. I will definitely recommend Jennifer and Lou Bachrodt Auto Mall to everyone!! Thank you Jennifer and staff. I love my new car! More



