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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Employees
Reviews
4.4
2,248 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,248 reviews

July 23, 2022

I don’t think they could have made made purchasing my i4 any easier. From every touchpoint (sales, financing and support) the experience was amazing. They went out of their way many time, and treated me lik More

by Mebrown
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Eric Scharlow
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful! Going EV is a big deal and our goal is to make it easy. Glad to hear the team did just that. Thank you for taking the time to share your experience with Lionel and don't forget, we're here if you have questions. Enjoy your new i4! Sincerely, Naim Sabir, Imports Manager n.sabir@bachrodt.com

July 23, 2022

Adam and Fil were able to lower my payment and give me what I wanted for my trade. I appreciate it guys More

by Anthony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken, Fil Sotomayor
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Lower payments and a new vehicle? That's a win win! Wonderful to hear the team delivered a 5 star buying experience. Thanks so much for taking the time to share your recent visit with us. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 18, 2022

I was pleased four plus years ago and they did not disappoint me this time. I am very pleased! More

by Lk2018
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Bill Rusch, Phil Fotmayor five stars
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful to hear the team continues to deliver exceptional customer service! Thank you for taking the time to share your 5 star experience with the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 18, 2022

Adam was great, he helped me get into my TrailBlazer. It’s a great little car. Thank you More

by Janno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Yes! We love the TrailBlazer too! Fantastic to hear that Adam made your buying experience a great one. Thank you for sharing your 5 star visit with the team. Enjoy your new wheels! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 15, 2022

Sam Ferrille went above and beyond to make sure we had a great buying experience! Very pleased with Sam and Lou Bachrodt Auto Mall. More

by Kphillip1702
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to share your experience with Sam and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

July 08, 2022

Nathaniel Groener was very professional and helped us pick our dream car. Thank you so much for your help! More

by Jeremyworley82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Groebner
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Jul 25, 2022 -

Lou Bachrodt Auto Mall responded

Everyone deserves their dream car! Wonderful to hear Nathaniel helped make that happen for you. Thank you for taking the time to share your 5 star experience with the team. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 30, 2022

Michael Hall was very helpful when buying my first car. Very thankful to have him as my car salesman More

by nicolev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
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Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

That's awesome to see! Thank you for taking the time to share your experience with Michael and the team. Enjoy your new Nissan! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 30, 2022

Michael is nothing short of amazing! He listened to every concern I had with finding a new vehicle. Great customer service skills. More

by Vanii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
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Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

A lot of thought goes into buying a new vehicle and we think you know what's best for you! That's why we listen to your concerns, wants, and needs before sending you out on a test drive. Thank you so much for sharing your 5 star experience with Michael and the team. Enjoy your new BMW! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 30, 2022

Very helpful! Especially JD my salesman, honest man, no bs! Very thorough & patient, recommend him highly! Go see him! Thanks again JD! More

by Albert Ferraresi Jr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JD Lomeli, Shain Bono
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Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

Thanks for sharing Albert! We wholeheartedly believe our dedication to transparent pricing and clear communication leads to a more enjoyable buying experience. Wonderful to hear the JD delivered just that. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

June 29, 2022

Great experience! Joe Luy made the process easy and we left feeling well informed. We would recommend him to anyone looking for a car. More

by Bkschuenke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
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Jul 05, 2022 -

Lou Bachrodt Auto Mall responded

Wonderful news! Thank you for taking the time to share your experience with Joe and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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