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Lou Bachrodt Auto Mall

Rockford, IL

Overview
Employees
Reviews
4.4
2,197 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,197 reviews

March 09, 2022

Mike Papa and Al Luna really went the extra mile to make my new car purchase a great experience! All my thanks to these two gentlemen for taking such great care of us! I would highly recommend Lou bachrod More

by annjanetteandgreg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Papa, Al Luna, Bill Rusch
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for the glowing review! We strive for exceptional customer service so it's a wonderful treat to hear when our team delivers just that. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 07, 2022

Mark Webster was awesome to work with! Got me a very good price on a certified Chevy Malibu! More

by Todd.Lentz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

That's great to hear Todd! Thank you so much for taking the time to share your 5 star experience with Mark and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 05, 2022

Great experience. Very easy process. Mark Webster was great. Very helpful. I will definitely buy here again. Love my new car! More

by arianme1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for sharing your 5 star experience with Mark and the team! Wonderful to hear you're still loving your new Buick. Enjoy it! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 05, 2022

I received a fair deal and good service. The dealership is responsive and welcoming. I will be a return customer. More

by greenleelucas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Two key things for a great buying experience. Thank you for sharing yours! Here's hoping next time we can earn that 5th star. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 05, 2022

From the time we walked in the door, everything was smooth, professional and courteous. Mike Papa was our initial contact and he introduced us to Al Luna. Al handled everything very well. Big thing fo More

by TurboLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Papa, Al Luna, Bill Rusch
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Wow! Thank you so much for the kind words about the team here at Lou Bachrodt. We have no interest in "selling" you a car. We prefer to help you find a vehicle that fits both your budget and your lifestyle. We also think the whole process should be FUN! It's wonderful to hear that Al, Mike, and the team were able to do just. Thank you so much for sharing your Bachrodt Buying story. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 04, 2022

Best experience! Knowledgeable staff! Doesn’t try to upsell you. Researches the best offer they can get for you! More

by Kotaroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Finding the right vehicle for your budget and lifestyle is what we do best. That means our team provides you with features and insights on our available inventory so you can decide what's the perfect fit. Great to hear John and the team were able to do just that. Thank you so much for sharing your 5 star experience. Enjoy your new GMC! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 04, 2022

Worked with Mark Webster to buy a gorgeous Buick Regal! He was very kind and explained everything perfectly! More

by Cain.bryana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

We believe that buying a car should be fun and stress-free! Great to hear that Mark was able to make your buying experience just that. Thank you so much for sharing your 5 star review. Enjoy that new Buick Regal! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 03, 2022

Did a tremendous job no issues smooth sailing in and out very fast Mark was the best More

by Jlayman0622
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Webster
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Smooth sailing is music to our ears! Thank you so much for sharing your 5 star experience with Mark and the team. Enjoy your new truck. Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 03, 2022

Prosper Rubino did an excellent job of helping throughout my buying process. Highly recommend working with him! More

by Ken H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you Ken! Both for your kind words and for taking the time to share your 5 star experience with Prosper and the team. Enjoy your new Chevy! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

March 02, 2022

Went to different dealers but got the excellent service at Lou bachrodt special thanks to Mark Webster salemens More

by Mjjya1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Mark Webster
Report | Print
Mar 15, 2022 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your 5 star experience with Mark and the team. Enjoy your new ride! Sincerely, Charlie Hansmeyer, General Manager charlie.hansmeyer@bachrodt.com

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