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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,191 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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7070 CHERRYVALE N BLVD

Rockford, IL

61112

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Showing 2,191 reviews

December 26, 2019

Antwoine was very helpful he put us in the car we wanted he answered all my questions he was pleasant all around thank you Antwoine More

by derrickcolvin207
Recommend Dealer
Yes
Employees Worked With
Antwoine Brown
Dec 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Antoine made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 25, 2019

Overall a great place Lou bachrodt isn’t a great place and understood when I said I wanted to be within my budget. The place has great work ethic and amazing Communication. More

by Alex602846
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión, Rob Nelson
Dec 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 23, 2019

Easy experience The sale was smooth, Al Luna was professional and helpful when it came to all my questions. He was able to work with me and make me feel good about my More

by KyleMaavich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Dec 23, 2019 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 23, 2019

excellant Bought a new car from Nick Scott, He did a great job in keeping it all real. I would send others his way for looking for a new car More

by dso729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scott
Dec 23, 2019 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Nick and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 23, 2019

I have worked with Sam on my 4th truck, he is GREAT I have worked with Sam on four trucks, everyone has been great. He is always flexible with my work hours and gets the best dollar for my trade in. More

by ronpalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Sam. Please let us know if we can ever help you in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 21, 2019

Lionel and Noel were great I got into a pretty bad accident and Lionel and Noel made the transition into. New car seamless. They are both really personable and I appreciate how More

by casscenteno1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Noel and patti
Dec 23, 2019 -

Lou Bachrodt Auto Mall responded

We're glad to hear that your emergency situation got handled to your standards. Reviews like yours help us to make sure that we're meeting the needs of our customers and we appreciate you for taking the time to leave a review. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 18, 2019

Best service ever Sam was very professional and patient and always willing to go above and beyond to find exactly what we were looking for. He always answered all of ou More

by gonzalezadelmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Sam went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 18, 2019

Al and Shain went out of their way to make sure I got the truck I wanted. This is my 2nd new Chevy truck from Lou bachrodt and the process was just as easy as the first time. Price was fair and service was g More

by Ashaner91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Al Luna, Shain Bono
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. -Lou Bachrodt Chevrolet Buick GMC

December 17, 2019

Great overall experience Sam is a great sales person, who is very knowledgeable about the product. A little windy but very pleasant to work with. We were there at a very busy More

by Ginaneddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Sam Ferrille
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -Lou Bachrodt Chevrolet Buick GMC

December 17, 2019

new buick belvidere Looking for the best new & used Chevy, Buick or GMC dealership serving the Belvidere area? Stop by Lou Bachrodt AutoMall in Rockford, IL for big savin More

by bachrodtchevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Dec 18, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate the kind words. We look forward to seeing you again in the future! -Lou Bachrodt Chevrolet Buick GMC

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