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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

February 23, 2019

Love your dealership! Because we felt like a family member the way we were treated. Not just another sale! Fil was wonderful to work with and did his best to make sure we w More

by Cndy S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 25, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. -The Lou Bachrodt Chevrolet Buick GMC Team

February 22, 2019

The best way to buy a car! I love the staff and service at Lou Bachrodt. We have worked with Al Luna twice. We trust him completely and recommend him to family and friends. He More

by OrangeBurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Feb 25, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team

February 20, 2019

Very professional My purchasing of a new vehicle was a huge success. The sales help I received was very professional and wonderful. I would highly recommend this dealer More

by Will abed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, John Schopf
Feb 20, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! -The Lou Bachrodt Chevrolet Buick GMC Team

February 19, 2019

Satisfying service Very friendly, attentive service. Prosper Rubino was very informative and kept us in the loop about what was happening minute by minute. Great custome More

by Mardel54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Fernstrom, Prosper Rubino
Feb 20, 2019 -

Lou Bachrodt Auto Mall responded

Hi Mardel and thanks for the great feedback! We're very happy that Prosper Rubino was there to give you the customer service we know you deserve. Thank you and we look forward to seeing you again. -The Lou Bachrodt Chevrolet Buick GMC Team

February 19, 2019

Sam was GREAT 2 years ago if one would walk in here there were smiles everywhere. Now only smiles were on Sam and Jon. Thanks Sam and Jon More

by Chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Detrick, Sam Ferrille
Feb 20, 2019 -

Lou Bachrodt Auto Mall responded

We would like to thank you for sharing this review. Sam and Jon are great assets and we're thankful to have them on our team. We appreciate your business. -The Lou Bachrodt Chevrolet Buick GMC Team

February 18, 2019

Mustang purchase I came in to look at a 2014 Mustang , everyone was friendly and laid back. I had a good experience and didn’t feel rushed or hassled. I even left with More

by Amanda87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Feb 20, 2019 -

Lou Bachrodt Auto Mall responded

Amanda, we’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. -The Lou Bachrodt Chevrolet Buick GMC Team

February 11, 2019

Wonderful!! Fil was amazing! Entire staff was wonderful! I will definitely be back and will purchase my next vehicle there and all vehicles moving forward! Thanks More

by April Meier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your kind review, April! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Fil know that he made an impact during your visit. Until next time, drive safely! -The Lou Bachrodt Chevrolet Buick GMC Team

February 10, 2019

Upgrade car Sam goes above and beyond to help out his customers. Without Sam we wouldn't have our new ride. Sam has been with us since our first car which was a t More

by Knorthrup07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Feb 11, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Sam went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! -The Lou Bachrodt Chevrolet Buick GMC Team

February 07, 2019

Great salesmen in every department that I dealt with. Seth, Sam and Jon really gave me a great deal and car. I would definitely come back to them in the future!! Thanks again for everything! More

by Rami
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Sam Ferrille, Nick Steder, Seth Bozarth
Feb 07, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! -The Lou Bachrodt Chevrolet Buick GMC Team

February 07, 2019

Awesome experience! Great and EXPERIENCE from start to FINISH! It went very fast! Our sales professional Fil Sotomayor was Awesome. He exceeded our expectation. And we a More

by Blessed2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cheryl Bennett, Fil Sotomayor
Feb 07, 2019 -

Lou Bachrodt Auto Mall responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. -The Lou Bachrodt Chevrolet Buick GMC Team

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