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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

October 17, 2018

Unbelievable Deal and Customer Service I went to Lou Bachroldt not really sure I would purchase a car. My salesman (Al Luna) was awesome! Communicated with me throughout the process and mor More

by cbjr30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Oct 25, 2018 -

Lou Bachrodt Auto Mall responded

Hi and thank you for this great review! We're happy to hear that Al took care of you! They are a great asset and we appreciate all that they do. Please don't hesitate to call if we can help with anything at all. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 12, 2018

Surprise!!! Really did not intend on trading but GM rep offered me an amazing deal to trade. So I'm in a new 2019 Canyon. I have dealt with service previously a More

by Smilin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Tabatha Lindstrom, John Schopf
Oct 17, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for this terrific feedback and congratulations on your new 2019 Canyon! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 06, 2018

BMW rocks! I came from out of town, spoke to Linda. She was a very wonderful person to talk to! Introduced me to Lionel and he helped me with the purchase. He ma More

by Duongj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda, Lionel Vil, Dan Anderson
Oct 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. We will be sure to share your feedback with Linda, Lionel and Dan. Please let us know if we can ever help you in the future. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 05, 2018

From purchase to financing. All smooth. Salesman was very professsional and courteous. Then all the other people involved were very knowlegable. Sam Ferille showed my wife and I the featu More

by Janet1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Trevor Smiley
Oct 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Sam made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best regards, Lou Bachrodt Chevrolet Buick GMC

October 05, 2018

My new Trax Al Luna fue excelente conmigo me alludo a comprar mi primer carro lo recomiendo mucho a el y a Lou Bachrodt Auto Mall. Al Luna was excellent he he More

by Mariposa123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
October 04, 2018

Excellent Sam was a go getter Very appreciative I bought a Chevy Cruze. Everything was very good Service also took good care of the oil changes very a good at More

by Char Chevy Cruze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Nick Steder
Oct 10, 2018 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best regards, Lou Bachrodt Chevrolet Buick GMC

October 04, 2018

Awesome Very good experience friendly service beautiful vehicals . Would go there again would send more businesses your way.have a good day . H h h h More

by Brad1977
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Oct 10, 2018 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, Lou Bachrodt Chevrolet Buick GMC

October 03, 2018

Best dealer in Rockford Excellent Customer Service! All questions were answered! Absolutely no pressure to buy! We selected what we like Ask for different options They More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfred Gies, Dan Anderson
Oct 10, 2018 -

Lou Bachrodt Auto Mall responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best regards, Lou Bachrodt Chevrolet Buick GMC

September 30, 2018

Extremely friendly staff! I've purchased my second car from Lou Bachrodt yesterday and they never let me down with their amazing staff from sales to financing! Great job to all More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Oct 03, 2018 -

Lou Bachrodt Auto Mall responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Lou Bachrodt Chevrolet Buick GMC

September 28, 2018

Amazing Service. They work with you and they’re very helpful. I would recommend them to anyone looked to get a vehicle without any trouble. Loved them. More

by Emani97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Bates
Oct 03, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing review! We really appreciate your business. Best regards, Lou Bachrodt Chevrolet Buick GMC

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