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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

July 18, 2018

Excellent costumer service Great salesman! Very knowledgeable and helpful! Was not pushy and seemed very honest and stood by her s word. I would definitely return to buy anot More

by Teachn74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Jul 18, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 18, 2018

Amazing experience Sam was extremely helpful in aiding to my first car purchase. His friendly character helped me feel welcome and cared about. He helped made the proces More

by Jobryant0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Bryant, Joe Luy, Sam Ferrille
Jul 18, 2018 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 18, 2018

Sam is the Best Sam Ferrille is the best salesman! He went above and beyond to get us a great deal and make sure all of our needs were met! More

by Mfarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Tabatha Lindstrom
Jul 19, 2018 -

Lou Bachrodt Auto Mall responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 17, 2018

Everyone at Lou Bachrodt was wonderful!! I had a very pleasant experience at Lou Bachrodt. I went there shopping specifically for a BMW convertible. Al, the salesman was wonderful and patie More

by Petrow 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Conlon, Steve Dreesen, Alfred Gies
Jul 17, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that our team was able to provide an efficient and overall positive experience. Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 12, 2018

My salesman is a magician My brand new car was totaled in a flash flood. Fil went over and above to help me replace my car with the the car I wanted at a price I could afford. More

by Grandmaof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Jul 12, 2018 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 10, 2018

Great experience overall Having already researched the vehicles we wanted, we had our minds made up before our visit. Everyone was very helpful and professional. The best car More

by Sarah.Szy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti, Logan Shaw
Jul 12, 2018 -

Lou Bachrodt Auto Mall responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 10, 2018

Got it right the first try. My salesman Logan, was very helpful and actually did a really good job, even picked out a very nice used car for the price I wanted. More

by Dman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Shaw
July 10, 2018

Great experience...Got what we wanted Websites can be misleading and aggravatingly slow (hear that web designers?). The staff at Lou Bachrodt's answered all our questions and wanted to mak More

by BillS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon (finance), Mecie Newsome, Patrick Bachrodt, Prosper Rubino
Jul 12, 2018 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 10, 2018

GREAT.!!! Dylan was great he took his time with me making the decision on purchasing the car i really appreciate the time and patience he gave me Thank you.! More

by Corey1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Davis
Jul 12, 2018 -

Lou Bachrodt Auto Mall responded

We are so glad we could take care of all of your needs! Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, Lou Bachrodt Chevrolet Buick GMC

July 09, 2018

Just what we needed I came in and told Fil what I needed. He game showed me exactly what I was looking for, and a fair price. I also appreciate how nice he was to my kids More

by Bonmac22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
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