
Lou Bachrodt Auto Mall
Rockford, IL
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Very happy! We received very good service. Sam was awesome! The process from start to finish was handled very professionally. We will go back and purchase our o We received very good service. Sam was awesome! The process from start to finish was handled very professionally. We will go back and purchase our other vehicle from them in the future. More
Helpful Service I had been in the process of finding a new(er) BMW and decided to go into Lou Bachrodt to see some options. I ended up leaving with a custom ordered 2 I had been in the process of finding a new(er) BMW and decided to go into Lou Bachrodt to see some options. I ended up leaving with a custom ordered 2017 430xi grand coupe that would be sent over from Germany when it was finished. I opted for brand new instead of "newer" and I couldn't be more elated with my new BMW that I got to pick up last Wednesday. Joshua Schneider made it extremely easy and understandable. For only being 21 years old I didn't know too much of what I was doing but I know that I won't be going to anyone else but him at Lou Bachrodt now! I'm so happy with my car and I'm even happier with the service I received for being so young. Thanks again for everything Josh! More
Awesome service Our salesperson, Brandon Campbell, is friendly, helpful and makes sure you are happy with your purchase. I have bought 5 vehicles with Brandon and eve Our salesperson, Brandon Campbell, is friendly, helpful and makes sure you are happy with your purchase. I have bought 5 vehicles with Brandon and every time was a great experience. I would definitely send my friends to purchase a vehicle from Brandon. What a great experience. More
No high pressure sales tactics . They respected my privacy and answered all my questions in detail professionally in my preferred method of communication . They found the specific 201 They respected my privacy and answered all my questions in detail professionally in my preferred method of communication . They found the specific 2017 Acadia SLT SUV I was after , and had it brought in with the precise options and packages we wanted in very short order . More
Satisfied customer We purchased a new BMW X 4. Loving our new car and very happy with our experience at Bachrodt. Joshua Schneider was our salesmen and he was helpful an We purchased a new BMW X 4. Loving our new car and very happy with our experience at Bachrodt. Joshua Schneider was our salesmen and he was helpful and informative in all things BMW. We woluld definitely recommend this dealership and Joshua to anyone in the market for a car. More
winter tires Courtney is my advisor and she is very helpful and has helped me make decisions. I trust her which is such a huge thing when it comes to my car. I wou Courtney is my advisor and she is very helpful and has helped me make decisions. I trust her which is such a huge thing when it comes to my car. I would probably be going somewhere else for service at this point except I trust her judgement and advice and the service itself has consistently proven to be exceptional work. More
Wonderful service and outstanding service techs We couldn't be more happy with this dealership. I have always bought my vehicles from this dealer and wouldn't go any place else We couldn't be more happy with this dealership. I have always bought my vehicles from this dealer and wouldn't go any place else More
Complimentary Snacks & Beverages The staff was friendly & the waiting area was nice, along with complimentary snacks & beverages, which was an unexpected treat. They had a huge flat s The staff was friendly & the waiting area was nice, along with complimentary snacks & beverages, which was an unexpected treat. They had a huge flat screen tv & vending machines as well. More
Awesome Experience Helped in every way to ensure that we got the best deal and explained the vehicle so that we understood all the functions of the vehicle. Helped in every way to ensure that we got the best deal and explained the vehicle so that we understood all the functions of the vehicle. More
Great leasing experience! Our salesperson, Fil, was very knowledgable and helped us choose the best lease that worked for us. Our monthly payment was considerable less than if Our salesperson, Fil, was very knowledgable and helped us choose the best lease that worked for us. Our monthly payment was considerable less than if we had chosen to purchase and we will be able to pick out a new car in 3 years! More