
Lou Bachrodt Auto Mall
Rockford, IL
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Lou Bachrodt's team went above and beyond for me when handling my new truck purchase. Circumstances around installing options and delivery of the new vehicle required a temporary loaner and they came th handling my new truck purchase. Circumstances around installing options and delivery of the new vehicle required a temporary loaner and they came through for me! And when an issue arose through no fault of their own, they handled that for me, as well! I would recommend Sam and the rest of their team to family and friends. More
Once again Sam went over and above. It was just 2 weeks prior that my parents bought a new vehicle. Unfortunately this one just wasn't working out for them. Since their previous vehicles they had had for m prior that my parents bought a new vehicle. Unfortunately this one just wasn't working out for them. Since their previous vehicles they had had for more than 18 years, at their age happiness is more important than anything. Sam made the rare but necessary transaction to change them to a new truck that they wanted. His patience and true understanding is undeniably from within. Thank you Sam and Lou Bachrodt for making it happen again. More
Bought multiple cars with Sam, always does an amazing job and this was no exception. He takes time to listen to my needs and meet my price but also took time to find me something that would be in good shape and this was no exception. He takes time to listen to my needs and meet my price but also took time to find me something that would be in good shape for a used vehicle. He really went above and beyond More
Lionel took very good care of me and made the shopping experience very quick and easy. I would definitely recommend him to someone who is looking for a new car. experience very quick and easy. I would definitely recommend him to someone who is looking for a new car. More
Sam made everything with my purchase so seamless. Such a great friendly staff, and accommodating atmosphere. I will definitely be back for my next purchase. great friendly staff, and accommodating atmosphere. I will definitely be back for my next purchase. More
I had such a good experience with this dealership as a first time buyer and plan to purchases all future cars through this dealership! They helped me find something in my budget, the color I wanted, etc. first time buyer and plan to purchases all future cars through this dealership! They helped me find something in my budget, the color I wanted, etc. I I couldn’t be more pleased! I can’t thank Joe Luy enough for going above and beyond to help me get my first car. I test drove it and before I new it I had the keys in my hand, they are very time efficient, kind, caring and truly want what’s best for there customers and will go the extra mile for you. I recommend this dealership to ANYONE purchases a car, new or used!!! Thanks again Lou Bachrodt for giving me such an awesome experience. More

Super friendly, worked with us to get the truck we wanted staying within our budget. The play area for the kids was very helpful for us as well. staying within our budget. The play area for the kids was very helpful for us as well. More
My mom and dad just sealed the deal on a brand new vehicle. The 2003 tahoe with 400,000 miles & 1994 truck with over 200,000 miles are now gone and been replaced with a 2021 GMC Acadia with 200 miles, vehicle. The 2003 tahoe with 400,000 miles & 1994 truck with over 200,000 miles are now gone and been replaced with a 2021 GMC Acadia with 200 miles, that they picked out!! This was a very hard change for them. A huge huge thank you to Sam at Lou Bachrodt Chevrolet Buick GMC for all the hours helping make this happen! Sam knew exactly how to talk with my parents to help them understand all of their questions. When I'm ready for my next vehicle, I will be back to visit Sam at Bachrodt!!!! YOU ROC K SAM!! More