Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

January 24, 2021

Sam always is always very professional and great to work with. This is the 7th car that I have Bought from him and will continue to go back to him. More

by shaught
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Jan 25, 2021 -

Lou Bachrodt Auto Mall responded

Seven?!?!?! That's amazing! Thank you for trusting Sam and Lou Bachrodt Auto Mall purchase after purchase. Enjoy your new ride.

January 23, 2021

Mike was very pleasant to work with and explained things very well to us. I would definitely send people I know to him. All round good experience! More

by myearton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 25, 2021 -

Lou Bachrodt Auto Mall responded

Congrats on the new truck! Thank you for sharing your experience with our team here at Lou Bachrodt.

January 23, 2021

Prosper was very helpful and patient with my first car buying experience. He kept me updated on the entire process and made sure we got the best deal. More

by melissamacedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Jan 25, 2021 -

Lou Bachrodt Auto Mall responded

Your first car purchase is a BIG DEAL! We know that and aim to make your experience a positive one. So great to hear that Prosper made your exciting day memorable. Welcome to the Bachrodt family Melissa, enjoy your new car!

January 21, 2021

Jenny was great as usual, job well done!! I truly appreciate her hard work, dedication and consistency. Thanks a lot from my family and I. More

by ERUFF815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor, Jennifer Morelock
Mar 16, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Jenny and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 19, 2021

Al did a very good job making sure I received the vehicle I wanted and worked fast to make sure I had excellent service. Thank you Al Beatrice Martínez More

by beamartinez1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Lionel Vil, Shain Bono
Jan 21, 2021 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 19, 2021

Best car buying experience I’ve ever had! Mike was absolutely amazing! I came in knowing what car I wanted and he made sure I walked out with that car. He was so friendly, personable, and outstandingl More

by tclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 22, 2021 -

Lou Bachrodt Auto Mall responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 18, 2021

Lionel was great to work with. He gave me a huge discount on my VW.This is my second purchase with him. Other employees should look to him as an example. He definitely deserves a raise. More

by wings9269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Jordan Castle
Jan 21, 2021 -

Lou Bachrodt Auto Mall responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 13, 2021

My Sales Rep SAM FERRILE was the best throw all the ordeal but the rest where very hard to talk to with them raising there voice I had to walk out one time. But over all Great Job SAM FERRILE❣️ More

by irm57guz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Courtney Karau, Charlie Hansmeyer
Jan 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 13, 2021

I was very impressed with the service and performance of everyone I dealt with. Everyone was very friendly, helpful, and professional. I would definitely recommend Lou Bachrodt to people interested in buyin More

by don_geralds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
Jan 19, 2021 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 12, 2021

Great bunch of sales persons working to make your deal the way you want it. Highly recommended. Mike was very friendly and helpful doing great job. More

by mrsrasbraves
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 15, 2021 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
61
...