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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

December 18, 2020

Made it happen love it There would ho again when ever im looking for a car nice people nice place great prices and will definitely work with you More

by kljones3233
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 23, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 12, 2020

Jenny was an amazing sales representative, she kept checking in on me and made sure I was always comfortable. Great job all around, will buy from here again More

by Skye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Dec 16, 2020 -

Lou Bachrodt Auto Mall responded

Skye, I sincerely thank you for going out of your way to write this review about Lou Bachrodt Chevrolet Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. I hope you enjoy your new vehicle. If you have any further needs, please come back to see us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 11, 2020

Our company was in need of a new Cargo truck. Made one phone call to get information and received excellent service. I told our sales representative Joe Luy to get it ready right away and I would be there More

by dale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy
Dec 16, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 04, 2020

Grate service we bought a atlas mike took good care of us, we will definitely be back in the future to shop with lou bachrodt More

by Manceb@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 09, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

December 02, 2020

I felt really good after leaving with my new suv. I was nervous about the purchase at first but they gave me the best deal. More

by Lreed95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Dec 07, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 30, 2020

Jenny finished my paperwork Saturday. She was really nice and a great person to work with. Sam was just as great helping me find the vehicle for my budget. Thanks again guys you truly did put me in something More

by jmccormick101583
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Jennifer Morelock, Rob Nelson
Dec 03, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 27, 2020

Al Luna was very helpful and knowledgeable about all of the vehicles I looked at. I was very happy with the services they provided at Lou Bachrodt Auto Mall. More

by Daniel
Recommend Dealer
Yes
Employees Worked With
Al Luna
Dec 02, 2020 -

Lou Bachrodt Auto Mall responded

Daniel, thank you for reviewing your time spent at Lou Bachrodt Chevrolet Buick GMC. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! Al is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 24, 2020

All the staff were very knowledgeable and friendly. They were also very respectful of my time and didn't try to push me into purchasing a car I didn't quite like. More

by ddiam13946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Nov 30, 2020 -

Lou Bachrodt Auto Mall responded

We always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that you were treated with with the respect we know you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 24, 2020

In these trying times right now I believe Sam and Lou Bachrodt were very conscientious and did everything possible to make me feel safe. Sam was very caring and knowledgeable about the truck I was lookin More

by My Chevy
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 30, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

November 23, 2020

Nice, clean dealership! Sam was awesome,even though he had 2 other customers going, he still helped me out! I was able drive it home that nite! Thanks again Sam! More

by Paul
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 30, 2020 -

Lou Bachrodt Auto Mall responded

Paul, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Lou Bachrodt Chevrolet Buick GMC! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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