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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

May 02, 2020

Sam Ferrille and the team at Lou Bachrodt made the whole buying process stress free and enjoyable. Buying a vehicle during the pandemic definitely was not ideal but the facility was clean and the team took More

by Johnrbeach86
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
May 05, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 30, 2020

Lionel taught me everything I needed to know about my new car. I was very happy to have a very knowledgeable team assist me with the purchase. I couldn’t have received better service! Joe and Lionel asked More

by NewVWowner
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Lionel Vil
Apr 30, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 28, 2020

We were very pleased with our experience. Sam was great to work with as was Patti in Finance. We also appreciate they took the social distancing seriously. More

by jllsd5
Recommend Dealer
Yes
Employees Worked With
Patti, Sam Ferrille
Apr 29, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 28, 2020

Great Experience Abundance of cars to choose from. Fil did a great job informing us of the features of our new Malibu. Our new Malibu is everything and more than we More

by Biel6
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti, Fil Sotomayor
Apr 29, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 25, 2020

Jenny Morelock was very helpful & prompt with this sale patti (finance lady) was very nice & helpful. She was great at explaining the extended warranty. Lou bachrodt was very accomadating to our special c More

by Annetcomstock
Recommend Dealer
Yes
Employees Worked With
Patti ,finance lady, Jennifer Morelock
Apr 27, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 24, 2020

Lou Bachrodt Automall is my new car dealer of choice. I have never felt pressure or taken advantage of. The sales people are always friendly and very low pressure. More

by Tramielou
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Apr 27, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 23, 2020

Came in with my sister and didn’t think I was going to get a car but fil was able to get me a 2020 exuinox thanks fil More

by msthang2b4
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Apr 27, 2020 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 23, 2020

Lou Bachrodt was great to work with! This was the best car buying experience that we have ever had. We knew what we wanted and Lou Bachrodt made it easy. More

by Moorevolks
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Apr 27, 2020 -

Lou Bachrodt Auto Mall responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 17, 2020

We have bought 7 cars now from Lou Bachrodt, Sam had been our sales man for every one of them! He always goes above and beyond for us! More

by Mfarbo
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Pat Morrison, Sam Ferrille, Courtney Karau, Rob Nelson
Apr 17, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

April 15, 2020

Sam Ferrile went out of his way to help me with my last car, because the person that I leased it from, left the dealership. I made up my mind that I would have S More

by jamesmccannjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille, Courtney Karau
Apr 17, 2020 -

Lou Bachrodt Auto Mall responded

We are truly grateful for this awesome review! We are thrilled that Sam was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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