Lou Bachrodt Auto Mall

Service, above and beyond Special thanks to management and service at Lou Bachrodt AutoMall in Rockford, IL, for going Above and Beyond our expectations to service our new vehi Special thanks to management and service at Lou Bachrodt AutoMall in Rockford, IL, for going Above and Beyond our expectations to service our new vehicle, during this unusually difficult Covid-19 pandemic crisis that has closed virtually all non-emergency businesses to the public. We were impressed with the safety precautions observed by everyone, and equally impressed with the dedicated communication and quality service we received. Your dealership is certainly highly recommended. More

Jennifer was great to work with, she was helpful in coming to a deal that met my needs. She was very kind and did a fantastic job explaining everything. Patti in finance was equally amazing! It coming to a deal that met my needs. She was very kind and did a fantastic job explaining everything. Patti in finance was equally amazing! It was great working with both ladies!! More

Michael Hall was a great salesman never gave up on getting me a deal an got what I wanted will always recommend people to come see him! Thanks You! getting me a deal an got what I wanted will always recommend people to come see him! Thanks You! More

Great customer service!!! Fil was very helpful and catered to my needs! I will request to work with Fil for any future purchases! Thank you!! catered to my needs! I will request to work with Fil for any future purchases! Thank you!! More

Sam was exceptional! We will be recommending him and Lou Bachrodt to our friends and family. The Auto Mall is great with a great selection of vehicles to choose from. Even though my Dad was a Ford man, he w Bachrodt to our friends and family. The Auto Mall is great with a great selection of vehicles to choose from. Even though my Dad was a Ford man, he would be proud of our choice! Five Stars! More

It was a pleasure working with Lionel. He was upfront and honest about the vehicle I was interested in. Noel and Patti were a pleasure to work with on financing options. honest about the vehicle I was interested in. Noel and Patti were a pleasure to work with on financing options. More

Slightly disappointed in the end. I've always found Joe Luy great to work with. My only disappointment was that the price was somewhat higher than the e-mail offer sent to me by Roalnd I've always found Joe Luy great to work with. My only disappointment was that the price was somewhat higher than the e-mail offer sent to me by Roalnd De LaRosa. I don't understand why you send out e-mails offering a vehicle at a specific price when you are unable to meet it. It's the only reason you didn't get 5 Stars. More

Michael Hall was excellent and I would definitely work with him again and highly recommend and will recommend to any person I know looking to buy a car. Thank you! with him again and highly recommend and will recommend to any person I know looking to buy a car. Thank you! More

Great place to purchase a first time new car! Our daughter is extremely satisfied. We will definitely recommend Lou Bachrodt to anyone looking for a fair deal and pleasant experience. daughter is extremely satisfied. We will definitely recommend Lou Bachrodt to anyone looking for a fair deal and pleasant experience. More

Purchasing my 2020 Traverse The people are all helpful from front to back. My only issue is to many emails, and calls. I have recommended this dealership to other people. The people are all helpful from front to back. My only issue is to many emails, and calls. I have recommended this dealership to other people. More