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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

March 21, 2020

Michael was very helpful and answered all of our questions. He was willing to work with us on what we wanted and what they had available. We were able to easily come to an agreement with him on our More

by DMagers
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 22, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 20, 2020

It was a really pleasure to do business with Lou Bachrodt dealer . Sam the sales person it’s a great guy and felt comfortable doing business with him More

by Rick
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 22, 2020 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 20, 2020

Salesman Michael Hall swiftly worked the hands-on details of transferring two leased vehicles. His sales manager and finance carefully explained complicated details. The trio were very friendly, co More

by tolan4569
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 22, 2020 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 18, 2020

Lionel was very great in showing me cars that fit my needs and working with me in getting approved! I was able to test drive the cars and get all the information on them I needed to make a decision More

by katherine89
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Mar 22, 2020 -

Lou Bachrodt Auto Mall responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 17, 2020

Fil and Jenny helped me get the vehicle I wanted at the monthly payments we agreed on. Highly recommend Fil and the bachrodts, it has been a positive experience More

by louiswillims889
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Mar 22, 2020 -

Lou Bachrodt Auto Mall responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 15, 2020

After 16 years, I bought a NEW car!!!!! From the time I received my first phone call from Jennifer M., walked in the front door, dealt with sales, management and finance, my experience was v More

by judytarnow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock
Mar 18, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos, Judy! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 14, 2020

Friendly, efficient, customer care focused throughout the shopping/buying process. Recommended 100% to all. Great stock, carry vehicles well cared for. Teamwork is at its finest. More

by tiffbrandt12
Recommend Dealer
Yes
Employees Worked With
Jennifer Morelock in Sales, Jennifer Morelock
Mar 18, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 14, 2020

Purchased a certified pre owned 2017 chevy 2500hd midnight edition I found online. From the first contact until the last parting hand shake everything was smooth going. No lies or bs to get my busin More

by Jtkennedy87
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 18, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 09, 2020

Happy new cars Good trimet is my first time have new car feeling happy thanks for great service I'm sure recomend people can be see cars buy More

by Karen Munoz banuelos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 09, 2020

Good service I always have a good experience with Joe, He is very knowledgeable on all vehicles. Take the time to answer questions as well. Joe is the commercial s More

by pressurewashthis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Courtney Karau
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for the wonderful review of your experience at Lou Bachrodt Chevrolet Buick GMC. Joe is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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