
Lou Bachrodt Auto Mall
Rockford, IL
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Michael was very patient with us and took the time to make sure we had all the information we needed to make a decision to buy our vehicle. I have purchased a vehicle here before and would recommend Lou make sure we had all the information we needed to make a decision to buy our vehicle. I have purchased a vehicle here before and would recommend Lou Bachrodt to others. More
I had an excellent experience with this dealership. Trevor Smiley was very professional and insightful during this purchase. He provided all the information I needed . Trevor Smiley was very professional and insightful during this purchase. He provided all the information I needed . More
Wonderful customer service! Lionel was absolutely amazing helping my husband & I getting into our new 2020 Tiguan. We love our Volkswagen vehicles & will always come back to Bachrodt VW for any sales & for s helping my husband & I getting into our new 2020 Tiguan. We love our Volkswagen vehicles & will always come back to Bachrodt VW for any sales & for service Courtney Karau is Wonderful!! More

It was very easy and quick! We have two children and needed a bigger car, this was definitely a wonderful choice for us to purchase. Michael Hall was extremely helpful and had wonderful customer service needed a bigger car, this was definitely a wonderful choice for us to purchase. Michael Hall was extremely helpful and had wonderful customer service! More
Friendly and helpful salesman , sales manager , and finance man. Gave us the trade value we were looking for. This was not the first vehicle we have bought from them , would highly recommend. Thanks. finance man. Gave us the trade value we were looking for. This was not the first vehicle we have bought from them , would highly recommend. Thanks. More
Carl Bates was very awesome in helping me with my new vehicle.Great communication skills,overall he was wonderful at making his customers feel appreciated.Thanks Mr.Carl Bates your Awesome. vehicle.Great communication skills,overall he was wonderful at making his customers feel appreciated.Thanks Mr.Carl Bates your Awesome. More
Sam was our salesman. He showed us the 2020 Buick Enclave and explained everything about it and the great deal we could get. He made the deal and turned us over to Patty who handled all the financial paperwo and explained everything about it and the great deal we could get. He made the deal and turned us over to Patty who handled all the financial paperwork and she showed us the different coverages. You couldn't ask for two more well informed employees. More
I knew exactly what I wanted and they went above and beyond to make that happen, was in and out pretty quickly too, definitely would recommend buying any vehicle here beyond to make that happen, was in and out pretty quickly too, definitely would recommend buying any vehicle here More

Mike was great! He was straight forward but compassionate with my needs. I definitely recommend anyone to Mike. Any future purchases I will only deal with Mike! Thank you for my brand new GTI with my needs. I definitely recommend anyone to Mike. Any future purchases I will only deal with Mike! Thank you for my brand new GTI More