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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

March 08, 2020

Michael was very patient with us and took the time to make sure we had all the information we needed to make a decision to buy our vehicle. I have purchased a vehicle here before and would recommend Lou More

by Jill
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 08, 2020

I had an excellent experience with this dealership. Trevor Smiley was very professional and insightful during this purchase. He provided all the information I needed . More

by isaiahgonzo90
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the excellent review! It is great to know that Trevor was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 07, 2020

Wonderful customer service! Lionel was absolutely amazing helping my husband & I getting into our new 2020 Tiguan. We love our Volkswagen vehicles & will always come back to Bachrodt VW for any sales & for s More

by Linda N.
Recommend Dealer
Yes
Employees Worked With
Courtney Karau, Lionel Vil
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 07, 2020

Lionel went above and beyond to help my wife and I out and to help us get our 2020 VW Tiguan. Thank You very much. More

by Northrup2015
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Lionel went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

March 04, 2020

It was very easy and quick! We have two children and needed a bigger car, this was definitely a wonderful choice for us to purchase. Michael Hall was extremely helpful and had wonderful customer service More

by laurenjess33
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Mar 10, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Michael and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 29, 2020

Friendly and helpful salesman , sales manager , and finance man. Gave us the trade value we were looking for. This was not the first vehicle we have bought from them , would highly recommend. Thanks. More

by Jcllctr63
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson, Shain Bono
Mar 03, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 29, 2020

Carl Bates was very awesome in helping me with my new vehicle.Great communication skills,overall he was wonderful at making his customers feel appreciated.Thanks Mr.Carl Bates your Awesome. More

by harveyyolanda5
Recommend Dealer
Yes
Employees Worked With
Carl Bates
Mar 03, 2020 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Carl and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 29, 2020

Sam was our salesman. He showed us the 2020 Buick Enclave and explained everything about it and the great deal we could get. He made the deal and turned us over to Patty who handled all the financial paperwo More

by CARDRIVER1
Recommend Dealer
Yes
Employees Worked With
Patty in finance., Sam Ferrille, Courtney Karau
Mar 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 29, 2020

I knew exactly what I wanted and they went above and beyond to make that happen, was in and out pretty quickly too, definitely would recommend buying any vehicle here More

by Stephanie
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Sam Ferrille, Dan Anderson
Mar 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 26, 2020

Mike was great! He was straight forward but compassionate with my needs. I definitely recommend anyone to Mike. Any future purchases I will only deal with Mike! Thank you for my brand new GTI More

by Durandiego92
Recommend Dealer
Yes
Employees Worked With
Noel and Patti, Michael Hall
Feb 27, 2020 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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