
Lou Bachrodt Auto Mall
Rockford, IL
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Don and I had a very positive experience purchasing our 2020 Volkswagen Jetta today! Mike and the rest of the team were very friendly and knowledgeable in getting the transaction done. 2020 Volkswagen Jetta today! Mike and the rest of the team were very friendly and knowledgeable in getting the transaction done. More

When we opened the door to the Sales floor we were imediately greeted By Mike. he apologized for being with another customer but he will be with us in a few minutes. He then introduced us to another imediately greeted By Mike. he apologized for being with another customer but he will be with us in a few minutes. He then introduced us to another salesman who he said he will help when he could. The whole time Mike kept checking on us making sure everything is going well. We ended up purchasing a used vw beetle that my wife is extremely happy with. Mike’s efforts really made my wife and myself happy customers. More
All in all Micheal helped with everything I needed taken care off. Will defiantly recommend to friends and family. Very excited to get into my new car. care off. Will defiantly recommend to friends and family. Very excited to get into my new car. More

Michael Hall was very attentive and courteous. He met our expectations when purchasing the 2019 VW Beetle. Mr. Hockson, the VW sales manager made the deal happen. They were a great team. Thanks again. our expectations when purchasing the 2019 VW Beetle. Mr. Hockson, the VW sales manager made the deal happen. They were a great team. Thanks again. More

Mike was very knowledgeable and friendly. His patience with us was greatly appreciated. Took the time to see that all of our concerns were answered.( This is the highest rating I give. 5 is just not in my with us was greatly appreciated. Took the time to see that all of our concerns were answered.( This is the highest rating I give. 5 is just not in my repertoire) More

It was a pleasure to work with Trevor. There was never any pressure to buy and he understood my needs and wants. I will be recommending him to people I know. J. Taylor any pressure to buy and he understood my needs and wants. I will be recommending him to people I know. J. Taylor More

Overall, they tried to accommodate us very well. Moved us through the process efficiently and kept us comfortable. Our sales rep was courteous and helpful. Got a good deal on financing. Better than what I co through the process efficiently and kept us comfortable. Our sales rep was courteous and helpful. Got a good deal on financing. Better than what I could get from my credit union. On the negative side, they could have given us a full tank of gas. More
This dealership was extremely interested and willing to work to get my business. I felt like I dealt with friendly and knowledgable people at every step of my buying experience. I would highly recommend t work to get my business. I felt like I dealt with friendly and knowledgable people at every step of my buying experience. I would highly recommend this dealership. More
We had a great experience buying our new car, Lionel made sure we had a great selection to pick from and it fit our needs. We felt so comfortable in choosing our car because they made sure we had every infor sure we had a great selection to pick from and it fit our needs. We felt so comfortable in choosing our car because they made sure we had every information to made the right choice! Noel even gave us the VIP treatment by letting us take the car home before we signed anything! Great team! More
I was very happy with my experience and got a very nice truck. Happy that we met Fil. Thank you bachrodts for having this wonderful young man help us truck. Happy that we met Fil. Thank you bachrodts for having this wonderful young man help us More