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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

February 25, 2020

Don and I had a very positive experience purchasing our 2020 Volkswagen Jetta today! Mike and the rest of the team were very friendly and knowledgeable in getting the transaction done. More

by Kfat945
Recommend Dealer
Yes
Employees Worked With
Noel, Michael Hall
Feb 25, 2020 -

Lou Bachrodt Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Don was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 24, 2020

When we opened the door to the Sales floor we were imediately greeted By Mike. he apologized for being with another customer but he will be with us in a few minutes. He then introduced us to another More

by Aida Meier
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review, Aida. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 24, 2020

All in all Micheal helped with everything I needed taken care off. Will defiantly recommend to friends and family. Very excited to get into my new car. More

by Joshuatuttle11@gmail.com
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Micheal and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 23, 2020

Michael Hall was very attentive and courteous. He met our expectations when purchasing the 2019 VW Beetle. Mr. Hockson, the VW sales manager made the deal happen. They were a great team. Thanks again. More

by fyky95
Recommend Dealer
Yes
Employees Worked With
Nole Hockson, Michael Hall
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 22, 2020

Mike was very knowledgeable and friendly. His patience with us was greatly appreciated. Took the time to see that all of our concerns were answered.( This is the highest rating I give. 5 is just not in my More

by viggio2
Recommend Dealer
Yes
Employees Worked With
BMW manager Noel? ****, Michael Hall
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Mike and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 22, 2020

It was a pleasure to work with Trevor. There was never any pressure to buy and he understood my needs and wants. I will be recommending him to people I know. J. Taylor More

by J.taylor11494
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 22, 2020

Overall, they tried to accommodate us very well. Moved us through the process efficiently and kept us comfortable. Our sales rep was courteous and helpful. Got a good deal on financing. Better than what I co More

by dubbagman
Recommend Dealer
Yes
Employees Worked With
Dan Anderson, Michael Hall
Feb 24, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 20, 2020

This dealership was extremely interested and willing to work to get my business. I felt like I dealt with friendly and knowledgable people at every step of my buying experience. I would highly recommend t More

by Augiedad
Recommend Dealer
Yes
Employees Worked With
Dan Anderson, Jennifer Morelock
Feb 20, 2020 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 20, 2020

We had a great experience buying our new car, Lionel made sure we had a great selection to pick from and it fit our needs. We felt so comfortable in choosing our car because they made sure we had every infor More

by MariMad24
Recommend Dealer
Yes
Employees Worked With
Roland De La Rosa, Lionel Vil
Feb 20, 2020 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Noel was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 20, 2020

I was very happy with my experience and got a very nice truck. Happy that we met Fil. Thank you bachrodts for having this wonderful young man help us More

by mkepler
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 21, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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