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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

February 02, 2020

Love my new car! I phoned ahead to ask if they had the make, model, and color of the car I wanted. They did. My former GM car was only 3 years old with low mileage. More

by jmrauch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Feb 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 01, 2020

Micheal has been on me for a year or more to get a new Beetle Well he got me today and Im happy with my new car Micheal was great ! Thanks Mike More

by reginacoble3
Recommend Dealer
Yes
Employees Worked With
Thanks Linol, Michael Hall
Feb 03, 2020 -

Lou Bachrodt Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Micheal was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 01, 2020

I came in Thinking that could not help. I met Fil and he made such a positive impression that i was no lonver nervous.I walked away with the vehicle I wantes and the patment I could afford. Thank you Bachro More

by debraclark19
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 01, 2020

Fil went above and beyond to get me the car I wanted. Highly recommend Fil to anyone looking for a good deal. Very friendly and trust worthy. More

by mccainae
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Feb 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

February 01, 2020

I was able to get exactly what I wanted without a hassle, and at the price I wanted. Friendly and knowledgeable staff showed me all the features of my future car! More

by MMS
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Feb 03, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 29, 2020

The dealership and Jude were both very professional and curtious with us. They answered all our questions and concerns. I would definitely consider going back. More

by Greg Cook
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Jan 30, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Jude made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 28, 2020

Fil Sotomayor was great. Very personable and friendly. Great guy. Very helpful and accommodating. He raised the vehicle for me to inspect it before purchasing. I'd would buy from him again. More

by iamsenshi.ba78
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Jan 28, 2020 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Fil and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 27, 2020

They work quickly and fairly. There were no surprises and they delivered on every promise they made. Thanks so much Fil! Can't wait to do business again! More

by Kylemundfrom
Recommend Dealer
Yes
Employees Worked With
Patrick Bachrodt, Fil Sotomayor
Jan 28, 2020 -

Lou Bachrodt Auto Mall responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 26, 2020

My father purchased a used certified car from Carl Bates at Lou bachrodt Chevrolet. He made it a pleasant experience. And I feel it was a good deal. More

by hwychile
Recommend Dealer
Yes
Employees Worked With
Carl Bates
Jan 28, 2020 -

Lou Bachrodt Auto Mall responded

It is great to know that we were able to provide you and your father with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 24, 2020

Al was a great salesperson. We’d highly recommend it to anyone interested in buying a car. Al helped out with more than we expected! Patti made sure we were aware of everything , and made us feel welcomed. More

by Faryde
Recommend Dealer
Yes
Employees Worked With
Patti galligan, Al Luna
Jan 28, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us, Faryde. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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