
Lou Bachrodt Auto Mall
Rockford, IL
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Great experience John was super friendly to my wife and and I and also the kids. He got them setup to play some games while we were signing papers and everything else. John was super friendly to my wife and and I and also the kids. He got them setup to play some games while we were signing papers and everything else. More
Lou Bachrodt has a vast variety of vehicles and Shari was the best sales consultant I've ever had, I felt she was honest and had a lot of patience which made me feel comfortable. She allowed me to test drive the best sales consultant I've ever had, I felt she was honest and had a lot of patience which made me feel comfortable. She allowed me to test drive several vehicles makes and models until I decided on the one I wanted. Although they were sold out of the color I desired, Sales associate, John found it several States over had someone from their team drive pick it up and bring it back on a tow bed truck. It was worth the wait. I love it. More
Very Helpful I came in with extreme circumstances needing worked through and the team went above and beyond to get me out the door with a new vehicle. I came in with extreme circumstances needing worked through and the team went above and beyond to get me out the door with a new vehicle. More
I was very happy with my experience! Fil has gotten to be the best person I have ever met ! I will be referring my family over to him. He is very professional and delivered on his Word. I have a new vehicle the best person I have ever met ! I will be referring my family over to him. He is very professional and delivered on his Word. I have a new vehicle today thanks to him. More

Great experience! Very happy to be back in a VW! Michael made our lease experience very easy. Lots to choose from at Bachrodt both in the options of vehicles and the purchase or lease options. Tha Michael made our lease experience very easy. Lots to choose from at Bachrodt both in the options of vehicles and the purchase or lease options. Thanks Michael Hall! More
Pressure free This was by far the best car buying experience I have ever had. Everyone was helpful and well educated and respectful. I love my new Jetta! This was by far the best car buying experience I have ever had. Everyone was helpful and well educated and respectful. I love my new Jetta! More

Amazing, fast, informative dealership The employees are all extremely nice, professional and very helpful. They are also very knowledgeable about the cars and have an answer to every quest The employees are all extremely nice, professional and very helpful. They are also very knowledgeable about the cars and have an answer to every question within minutes! More

Great Salesman Michael has been the best sales guy I have come across in my car buying experience, he was very courteous, knowledgeable, and friendly I will gladly d Michael has been the best sales guy I have come across in my car buying experience, he was very courteous, knowledgeable, and friendly I will gladly do business with him again More
Great, very professional The attention to detail and making the customer feel welcome the sale person makes you feel welcome and keeps you entertained while you're waiting for The attention to detail and making the customer feel welcome the sale person makes you feel welcome and keeps you entertained while you're waiting for the next phase of the process, by offering refreshments More