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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

January 13, 2020

Great experience John was super friendly to my wife and and I and also the kids. He got them setup to play some games while we were signing papers and everything else. More

by Dagreenzone
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Schopf
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 12, 2020

Lou Bachrodt has a vast variety of vehicles and Shari was the best sales consultant I've ever had, I felt she was honest and had a lot of patience which made me feel comfortable. She allowed me to test drive More

by Teresa
Recommend Dealer
Yes
Employees Worked With
John Schopf, Shari Dwyer
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us, Teresa. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 09, 2020

Very Helpful I came in with extreme circumstances needing worked through and the team went above and beyond to get me out the door with a new vehicle. More

by rebecca.716xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino, Dan Anderson
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 09, 2020

THANKS TO JUDE THAT WE BOUGHT A CAR AT LOU BACHRODT!!! JUDE was soooo helpful and Jude answered ALL of our MANY QUESTIONS!! THANKS JUDE!! More

by Smargare
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Jude's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 09, 2020

I was very happy with my experience! Fil has gotten to be the best person I have ever met ! I will be referring my family over to him. He is very professional and delivered on his Word. I have a new vehicle More

by sk.stoke
Recommend Dealer
Yes
Employees Worked With
Fil Sotomayor
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fil was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 09, 2020

Great experience! Very happy to be back in a VW! Michael made our lease experience very easy. Lots to choose from at Bachrodt both in the options of vehicles and the purchase or lease options. Tha More

by Owenwhittington21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 14, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 04, 2020

Pressure free This was by far the best car buying experience I have ever had. Everyone was helpful and well educated and respectful. I love my new Jetta! More

by debora17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil, Noel, & Patti Galligan
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Debora, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 03, 2020

Amazing, fast, informative dealership The employees are all extremely nice, professional and very helpful. They are also very knowledgeable about the cars and have an answer to every quest More

by bmschm25
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 02, 2020

Great Salesman Michael has been the best sales guy I have come across in my car buying experience, he was very courteous, knowledgeable, and friendly I will gladly d More

by mrsjea5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Michael. Please let us know if we can ever help you in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 02, 2020

Great, very professional The attention to detail and making the customer feel welcome the sale person makes you feel welcome and keeps you entertained while you're waiting for More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your feedback with us, Al. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, Lou Bachrodt Chevrolet Buick GMC

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