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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

January 02, 2020

2020 BMW X3 Purchase Lionel Vil was our sales associate he made our purchase a very easy and smooth transition It was a christmas present for my wife Lionel had big red More

by jsalahec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil , Nick Steder
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 01, 2020

I came in last week to look at the new Chevy blazer and Shari helped me find one with everything that I wanted even all wheel drive not ready to trade in my Jeep yet but when I do I will be going back to s More

by Francejr488
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 01, 2020

Shari listened patiently to my needs in a vehicle. Gave me great suggestions. Made sure my expectations were exceeded! Shari is a professional and knowledgeable! More

by Ms. Joyce
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Shari went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 01, 2020

Review Lionel was a pleasure to work with. He was willing to stay late on a Saturday in order help complete my sale. He was very personable as well. More

by bmelenas50
Recommend Dealer
Yes
Employees Worked With
Joe Luy, Lionel Vil
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

At Lou Bachrodt Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Bachrodt Chevrolet Buick GMC

January 01, 2020

WORST EXPERIENCE EVER. 2hr+ wait, only to be treated rudely by the finance guy. They obviously do not want to make a sale. Rating: -50 More

by CarBuyerAK
Recommend Dealer
No
Employees Worked With
Gary Jackson, Dan Anderson, Adam Dokken
Jan 15, 2020 -

Lou Bachrodt Auto Mall responded

That is not the kind of experience we seek to provide. Please call us when you can so we can address this together. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

January 01, 2020

Nice, clean dealership with good selection of vehicles. Shari is a pleasant and helpful salesperson. We were able to test drive on various roads in the area. More

by Dstan
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Did everything he could to get us in a suv that fit our whole family! Jude was very polite and patient with us. Will definitely send customers his way! More

by jessicaoquendo90
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Dec 31, 2019 -

Lou Bachrodt Auto Mall responded

We are pleased to hear that you had an excellent experience with Jude and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Trevor was great to deal with I came in for early morning service on my suv and seen a car I like while walking a round the dealer. I waited for sales to open and started talking w More

by Will K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Dec 31, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Amazing experience with Shari, thanks for helping me get into my new car, sending all my friends and family your way. If you need a car go set Shari!!! More

by Nick_scott31
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Shari Dwyer, Adam Dokken
Dec 31, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Amazing service Great experience with purchasing my vehicle. The salesman was very helpful. He made it very easy for me and was not pushy at all. I would highly recom More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Dec 31, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the excellent review! It is great to know that we were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

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