Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

December 31, 2019

Amazing!!!! Didn't purchase anything yet but, Adam here was very informative in what I could've purchased. 10/10 would recommend going and seeing him so he can ge More

by Colby Collins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this review. We are pleased to hear that Adam was able to provide an efficient and overall positive experience. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Lionel is a fantastic salesman I bought my 2019 Jetta at this dealer and its been running great ever since! Lionel the gentleman who sold me the vehicle is an outstanding salesman a More

by Wolf7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lionel Vil
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Lionel was there to provide you with such exceptional service! Thank you again and congratulations on your new Jetta. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

I stopped by looking for a new vehicle. Sadly what I was looking for was a little over my budget. But I would like to have him sell me a car. He had a great attitude and showed me the features of the car. G More

by Thebigsauce23
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

Brian was so helpful! I went in just to look at what type of cars the dealership had, not even trying to purchase a car yet. Brian assisted me right away as I was walking More

by emilysotakoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care.

December 31, 2019

Adam was great! Adam was a great product specialist to deal with. He took me on 2 different test drives and even bought me a soda. Unfortunately I wasn't able to buy More

by Sharebear930
Customer Service
Recommend Dealer
Yes
Employees Worked With
Adam Dokken
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

We are extremely grateful to receive such an outstanding review! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams. We could not be happier to hear that Nick was able to do this for you and we encourage you to contact him or stop by if you have any further automotive needs. Sincerely, The Lou Bachrodt Chevrolet Buick GMC

December 31, 2019

New Buick Envision Miss Dwyer was very helpful. I would recommend her to everyone❤️❤️ Customer service was Great. She was very friendly & helpful. She wanted to make s More

by Carla & Cliff Fields
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shari Dwyer
Jan 06, 2020 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 30, 2019

Outstanding service. Very professional and knowledgeable of vehicles on lot. Not pushy or forceful in making a deal. Myself and my wife made the decision on buying a the More

by Ballardg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Jackson, Brian Casey
Dec 30, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 30, 2019

Great Experience purchasing a new car from Lou Bachrodt! The salesman was not pushy, very helpful, and made it a great experience for us! Would definitely recommend t More

by stz1107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 30, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Lou Bachrodt Chevrolet Buick GMC

December 30, 2019

New Vehicle Purchase I think the people I worked with made it easy to stop in and buy a new vehicle as a one stop experience. I drove off with my new truck the same day. More

by gyrine2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Dec 30, 2019 -

Lou Bachrodt Auto Mall responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Lou Bachrodt Chevrolet Buick GMC

December 30, 2019

Great Mike Hall was a great salesman help us with all needs wanted a SUV but he help us get a car which was great also More

by mrjea5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 30, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC

...
88
...