
Lou Bachrodt Auto Mall
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 2,173 reviews
Knowledgeable If you want to buy from a salesman who knows a lot about the cars he sells and is also honest, ask for Gabriel! He can answer any questions you have If you want to buy from a salesman who knows a lot about the cars he sells and is also honest, ask for Gabriel! He can answer any questions you have and isnt pushy about purchasing a vehicle. Highly recommend him! More
Wonderful experience My experience was wonderful. Highly recommend. Knowledgeable with their automobiles. Hard workers. Help you find what you want. No pressure. Wil My experience was wonderful. Highly recommend. Knowledgeable with their automobiles. Hard workers. Help you find what you want. No pressure. Will be going back. Great place!! More

Our sales rep Mike Hall was very courteous and knowledgeable Our experience was a very good one. No stress, and no pressure. Mike and his manager Shain made agreeing on the final deal very comfortable . Our experience was a very good one. No stress, and no pressure. Mike and his manager Shain made agreeing on the final deal very comfortable . More
Great experience Al and Dan were so wonderful! Very helpful, they definitely made my buying experience great!!! I would recommend Al to my friends and clients and hope Al and Dan were so wonderful! Very helpful, they definitely made my buying experience great!!! I would recommend Al to my friends and clients and hope they get Dan for the financial end of it!! Very happy customer!! More
I got the car I’ve been dreaming of 😁 With the help of Brian Casey I was able to get a 2019 blazer with all the works! Brian was very professional and knowledgeable. Thank you Lou Bachrodt With the help of Brian Casey I was able to get a 2019 blazer with all the works! Brian was very professional and knowledgeable. Thank you Lou Bachrodt! More
I had a great experience. Nick was very patient with us during the sales processes. I would recommend this dealership to ky friends and family. during the sales processes. I would recommend this dealership to ky friends and family. More
Just browsing I was in for service on my car and while there I decided to look at the Volkswagen cars. Gabriel Carrion took the time to show me the cars and explain I was in for service on my car and while there I decided to look at the Volkswagen cars. Gabriel Carrion took the time to show me the cars and explained all the options and offers available. I was very impressed as he knew I was just looking, yet he treated me as if I was purchasing the most expensive car there. I will definetly purchase my next vehicle from him! Excellent customer service! More

My experience there was very good. Everything went in a tim. I was looking for a GMC Acadia Denali. Bachrodt’s had 1 in stock. I got a fair deal on trading my 2016 Buick Enclave. We made the deal with Sam the sa I was looking for a GMC Acadia Denali. Bachrodt’s had 1 in stock. I got a fair deal on trading my 2016 Buick Enclave. We made the deal with Sam the same day and was able to drive my new vehicle home. My experience there was great. More

Nice experience Michael was good to us and helped us make sure he was getting us the best deal possible. Very friendly and understanding of what we wanted. Michael was good to us and helped us make sure he was getting us the best deal possible. Very friendly and understanding of what we wanted. More
I bought a car in July and had a car accident in November and the car was totaled, I had no gap insurance but with the help of Nick I was able to get another. Thanks so much. and the car was totaled, I had no gap insurance but with the help of Nick I was able to get another. Thanks so much. More