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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

November 30, 2019

Knowledgeable If you want to buy from a salesman who knows a lot about the cars he sells and is also honest, ask for Gabriel! He can answer any questions you have More

by scoff19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Hi and thank you for this great review! We're happy to hear that Gabriel took care of you! They are a great asset and we appreciate all that they do. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Wonderful experience My experience was wonderful. Highly recommend. Knowledgeable with their automobiles. Hard workers. Help you find what you want. No pressure. Wil More

by Sally
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schopf
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate the kind words, Sally. We look forward to seeing you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Our sales rep Mike Hall was very courteous and knowledgeable Our experience was a very good one. No stress, and no pressure. Mike and his manager Shain made agreeing on the final deal very comfortable . More

by Cbader2734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Shain Bono
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

Great experience Al and Dan were so wonderful! Very helpful, they definitely made my buying experience great!!! I would recommend Al to my friends and clients and hope More

by Kelly Cash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Dan Anderson
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 30, 2019

I got the car I’ve been dreaming of 😁 With the help of Brian Casey I was able to get a 2019 blazer with all the works! Brian was very professional and knowledgeable. Thank you Lou Bachrodt More

by Shay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Hello Shay and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brian was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 29, 2019

I had a great experience. Nick was very patient with us during the sales processes. I would recommend this dealership to ky friends and family. More

by Cvilla1231
Recommend Dealer
Yes
Employees Worked With
Shain Bono, Nick Scott
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the excellent review! It is great to know that Nick was able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 29, 2019

Just browsing I was in for service on my car and while there I decided to look at the Volkswagen cars. Gabriel Carrion took the time to show me the cars and explain More

by Happyclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 29, 2019

My experience there was very good. Everything went in a tim. I was looking for a GMC Acadia Denali. Bachrodt’s had 1 in stock. I got a fair deal on trading my 2016 Buick Enclave. We made the deal with Sam the sa More

by jcstamm1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

At Lou Bachrodt Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 28, 2019

Nice experience Michael was good to us and helped us make sure he was getting us the best deal possible. Very friendly and understanding of what we wanted. More

by ericzunigacasique09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Hi and thanks for the great feedback! We're very happy that Michael was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 28, 2019

I bought a car in July and had a car accident in November and the car was totaled, I had no gap insurance but with the help of Nick I was able to get another. Thanks so much. More

by Jackie.wright2
Recommend Dealer
Yes
Employees Worked With
Volkan Bulakbasi, Nick Scott
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the feedback! We are happy to hear about your positive experience at Lou Bachrodt Chevrolet Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC

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