Back

Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

Directions

By Type

Showing 2,173 reviews

November 27, 2019

Fast and informative i purchased my first vehicle from here because my dad is a past customer and has been very pleased with his purchases! And I can second his opinion More

by Nhaught150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Dec 02, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 26, 2019

My truck We got approved on a Malibu but we decided for a Colorado and we were happy with our purchase. Thank you so much for making us a happy customer. More

by eulalia_avila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Nov 26, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 24, 2019

Great staff, great cars Our salesman was excellent! Knew everything about the car, took the time to show/ explain every feature on the car. Bumper to bumper. All the staff we More

by bpotter3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey, Shain Bono
Nov 25, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 24, 2019

Wartgow Experience Al at Lou Bachrodt was very professional and respectful. He throughly showed and explained all the vehicles options as we sat in the vehicle before t More

by jrwartgow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Shain Bono
Nov 25, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 23, 2019

It was amazing!!! Our experience at Lou Bachrodt was great!! Everyone was so personable and great!!! It was a great experience! And definitely will be back when we need More

by Lmelton1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Smiley
Nov 25, 2019 -

Lou Bachrodt Auto Mall responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lou Bachrodt Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 22, 2019

Great The customer service was great, even tho we had a little issue with the insurance company sending things over, Brian was so helpful and I recommend Lo More

by THERESA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey, Rob Nelson
Nov 22, 2019 -

Lou Bachrodt Auto Mall responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 22, 2019

Sam is the Best! Sam is the Best salesman! He goes above and beyond to make sure we are satisfied. He makes sure we get exactly what we are looking for, and we know ev More

by Mfarbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 22, 2019

New car Bought the 7new car from Sam today It starts with a personal greeting from Sam and treated like family till the paperwork is complete Now that a great More

by Mark farbo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 22, 2019 -

Lou Bachrodt Auto Mall responded

Thank you so much for taking the time to share your kind words about your experience at Lou Bachrodt Chevrolet Buick GMC! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 22, 2019

Awesome salesman Mike helped us every step of the way awesome salesman. When we thought it was over he never gave up thank you Mike for your service. More

by Demetris.fambro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall, Nick Scott
Nov 22, 2019 -

Lou Bachrodt Auto Mall responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mike was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 21, 2019

Very comfortable Brian did an amazing job! Was not pushy at all and was very friendly and helped me in every way that he could! I will be recommending you guys specifi More

by Masendiaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Nov 21, 2019 -

Lou Bachrodt Auto Mall responded

It is very kind of you to write us such a nice review about Brian and our team. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Lou Bachrodt Chevrolet Buick GMC. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

...
93
...