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Lou Bachrodt Auto Mall

Rockford, IL

4.5
2,173 Reviews

7070 Cherryvale N Blvd

Rockford, IL

61112

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Showing 2,173 reviews

November 20, 2019

Sam the man Very good service Sam made sure to find the right vehicle for me and in my price range. I would recomand him 100% Thanks for everything More

by Reyjosue1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ferrille
Nov 20, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 18, 2019

My best day They are very good to work with Mike Hall took every step possible to see to it that we were completely satisfied with our new purchase.. will defini More

by rancam110207
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hall
Nov 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Andrey P., Sales Manager

November 18, 2019

Michael and Roland were easy, friendly and patient during our car buying experience. I would recommend Michael to others looking for a vehicle. Thank you! More

by anger13958
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland De La Rosa, Michael Hall
Nov 18, 2019 -

Lou Bachrodt Auto Mall responded

Hi and thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Michael and Roland are great assets and we're thankful to have them on our team. We appreciate your business! -Lou Bachrodt Chevrolet Buick GMC

November 18, 2019

Michael and Roland were very helpful in locating a vehicle we were looking for ! Very patient and not pushy at all. I would buy there again and recommend to friends and family !! Thank More

by Peterbilt500
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roland De La Rosa, Michael Hall
Nov 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for the excellent review! It is great to know that Michael and Roland were able to provide you with a pressure-free and knowledgeable service. Please feel free to call or stop by if there is anything else we can do to help you. -Lou Bachrodt Chevrolet Buick GMC

November 16, 2019

Outstanding Customer Service Sales & Leasing Consultant Prosper Rubino was very knowledgeable about the vehicle I was interested in purchasing. It was a pleasure to do business wi More

by jkotsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prosper Rubino
Nov 18, 2019 -

Lou Bachrodt Auto Mall responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. -Lou Bachrodt Chevrolet Buick GMC

November 15, 2019

Great experience! My husband and I had a great experience purchasing our new family vehicle at Lou Bachrodt! Gabriel was great to work with and our new Tiguan is exceed More

by Mklinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Carrión
Nov 18, 2019 -

Lou Bachrodt Auto Mall responded

Thank you for this amazing review! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! -Lou Bachrodt Chevrolet Buick GMC

November 09, 2019

Great service Great experiencia my first New car, AL my sales man man helped every step of the way, very nice dealership I will tell my friends and family. More

by New car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna, Dan Anderson
Nov 10, 2019 -

Lou Bachrodt Auto Mall responded

We cannot thank you enough for your wonderful review of Lou Bachrodt Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 08, 2019

My first time here an excellent The people was great an all the customers service was extremely excellent my baby had a play area to play an keep him busy I mean my service was worth More

by Latrichejennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Luna
Nov 10, 2019 -

Lou Bachrodt Auto Mall responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, Lou Bachrodt Chevrolet Buick GMC

November 07, 2019

Started poorly and got better Walked around the lot for 25 minutes without anyone coming to talk to us, came inside and still was 5-10 minutes before Brian came up to ask us if we More

by Cheryl Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Casey
Nov 07, 2019 -

Lou Bachrodt Auto Mall responded

We do apologize for the initial difficulties that you experienced but I'm glad to hear that things have been smoothed over by Brian. It is imperative to us that we make the car-buying experience painless and efficient from the initial negotiations to the final paperwork. Please let us know if there is anything else about your purchase that you'd like to discuss. -Lou Bachrodt Chevrolet Buick GMC

November 06, 2019

Excellent car purchasing experience The dealership had all of the models in stock for me to review the salesman was able to help with my decision making and working with the team there w More

by Dan Mc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jude Molina
Nov 06, 2019 -

Lou Bachrodt Auto Mall responded

Dan, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new Blazer! Sincerely, The Lou Bachrodt Chevrolet Buick GMC Team

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