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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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May 07, 2022

Always a difficult service at this particular chevrolet dealer. All service advisors are miserable and unfriendly and communication after you drop your car is non existent. Leave messages , send texts as More

by hardhattg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

May 07, 2022

Took my vehicle they end up fixing something that had nothing to do with the check engine light after spending $3,000 check engine light still came on 2 days later. Now it’s a different issue. Still tryi More

by Disappointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Gonsalves
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (954) 960-6544 so we can work towards a resolution. We look forward to hearing from you.

May 06, 2022

This was my first time at Lou Bachrodt Coconut Creek. I brought my car in to simply get a synthetic oil change and a tire rotation. The dealership was clean, organized, and easy to navigate as I entered More

by MFMetalHead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

May 06, 2022

Frank is always professional and accommodating. The service is prompt and I am always satisfied. More

by PAULSTIBER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
May 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lou Bachrodt Chevrolet. We hope you have a great day!

May 05, 2022

The service was Excellent service, professional, courteous, and friendly. Atmosphere felt safe and also comfortable. More

by Sarah Zizzo-Hill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 05, 2022 -

Sarah Zizzo-Hill responded

The service was excellent, professional, courteous, and very friendly. Atmosphere felt safe and also comfortable.

May 05, 2022

Chris my service advisor go above and beyond his regular role! He is very knowledgeable and knows what is needed and when. I trust his recommendations. More

by mej0707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 05, 2022

Great, fast service and always in communication so you know your status at all times. More

by PauleyBk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

May 05, 2022

They damaged my vehicle, gave the run around, waisted my time, and did no fix anything! More

by jdemoraes10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (954) 960-6544 to discuss your concerns, as your satisfaction is of utmost importance to us.

May 05, 2022

Good service. When I arrived there was no record of the appointment I had made online. Left car overnight, service was completed in a complete and timely fashion. More

by Harrisonnyc1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benvenuto
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 05, 2022

Service writer was nice, but I seem to remember when I used to service my vehicle there, they would at least run it through the car wash. I did spend almost $200! ($197.+) More

by Mitzimmeyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
May 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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