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Lou Fusz Buick GMC
St. Louis, MO
786 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 786 reviews
January 10, 2012
I recently purchased a new car from the GMC/Buick Lou Fusz store. I was greeted promptly and immediately felt welcome. Jim worked hard to find exactly what I was looking for. Not only did he find exact Fusz store. I was greeted promptly and immediately felt welcome. Jim worked hard to find exactly what I was looking for. Not only did he find exactly the right car at a different dealership,he went and got for me right away, and it was exactly what he said it would be. He made the whole car-buying experience relaxing and very easy. I would definately recommed Lou Fusz and Jim Kindred to anyone I know for any car needs. Thank you Jim!!! More
by Lilly6
Employees Worked With
Jim Kindred
January 09, 2012
I recently purchased a 2012 gmc terrain. It honestly was the best experience of my life!!!! upon entering the dealership, which came highly recommended to me by one of my business colleges, I ran into the the best experience of my life!!!! upon entering the dealership, which came highly recommended to me by one of my business colleges, I ran into the sales manager Larry Buschhorn right off the bat. He greeted me in a manner that i was not accustomed to. It was at that point I new this was the place, that I had finally found a dealership home. I did purchase on that same day I was there and was given a more than fair no nonsense price on my new Terrain. I must say, I did have to return back to the dealership a few days later, but it was to bring my neighbor a few doors down to recieve the same experience I did as he too purchased a new vehicle from FUSZ GMC. I LOVE FUSZ GMC!!!!!! By the way, "Thank you Larry for my LOU FUSZ Chair, I will proudly take it every where I need it." More
by Michael812
Employees Worked With
larry buschhorn ( sales manager )
December 29, 2011
Mike showed us the different cars on Thursday so we could make a proper decision on what we needed. We then made the appointment for Saturday and Mike showed us the 2012 Buick Lacrosse, we decided on the W make a proper decision on what we needed. We then made the appointment for Saturday and Mike showed us the 2012 Buick Lacrosse, we decided on the White Diamond that was on the show room floor. Mike then got everything in order that we could take it out for a drive. Mike explained everything to us, we then filled out all the papers, paid cash and was on our way. We have many business cards & will recommend Mike, he was great, courteous & a pleasure to work with. Thank you & Happy New Year. Marilyn Fink More
by MarPhil
Employees Worked With
Mike Vanoordt
September 29, 2011
Car shopping is by far one of my least favorite things to do and the people with Lou Fusz made my experience as painless as possible for me. I ultimately decided upon a 2011 Buick Regal CXL Turbo. However, do and the people with Lou Fusz made my experience as painless as possible for me. I ultimately decided upon a 2011 Buick Regal CXL Turbo. However, prior to making my final decision they were very attentive to what I was looking for in a car and took me around and went over the different features of each make and model that I was interested in and discussed which options provided the most for the money that it was going to cost. If I ever voiced that I wasn't interested in an option they did not try to push it onto me. Regarding price, overall they were very fair and more than reasonable on the value of my trade in. Bottom line, it was a positive experience and I would recommend Lou Fusz to both friends and family. More
by wshirle11
Employees Worked With
Mike Vanoordt, Nick Damaso
September 14, 2011
I shopped three other dealers before I decided to buy from Lou Fusz. Thinking this was my best deal I drove 225 miles to buy the automobile. After some razzle-dazzle paper work I got home and found I h from Lou Fusz. Thinking this was my best deal I drove 225 miles to buy the automobile. After some razzle-dazzle paper work I got home and found I had been charged $2,000 more than I agreed to. I called my salesman immediately and he had a "manager" call me. This "manager" accused me of trying to make a better deal after the sale. Not so. He also questioned why I would drive to St. Louis to buy a car. I have bought cars in Little Rock and Kansas City - because that was the best deal. When picking up the car the salesman only gave me one set of keys. He said he'd send the other set "nest week." It is now 12 days later and I still haven't received the keys. I have emailed the salesman and he has not answered me. I have called his cell phone and he won't answer because he knows who is calling. I am also due a piece to go over the dealer installed trailor hitch. I have not received that either. Not only do I feel cheated but now am ignored. Dalton Ham More
by dham
Employees Worked With
1
May 18, 2011
worked a deal on a car that they found at another dealership. They could not produce the car.Gave them another chance at another dealer wher they located a car and they could not produce it. This too dealership. They could not produce the car.Gave them another chance at another dealer wher they located a car and they could not produce it. This took one week. They wanted me to buy a car off of there lot in a dark color. I gave them 4 choices of colors. They were all light colors . I bought a car from Suntrup Buick, they got the car from a dealer less than fifty miles away.Had a great car buying experience at Suntrup.I will never buy a car from Fusz or recommend them to anyone. More
by donnashusband48
Employees Worked With
Larry Buschhorn
