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Lou Fusz Buick GMC

4.8

338 Lifetime Reviews

10950 Page Boulevard, St. Louis, Missouri 63132 Directions
Sales: (314) 262-4542

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338 Reviews of Lou Fusz Buick GMC

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October 20, 2018

"Great Experience"

- Bchase60

I had the pleasure to work with an awesome group of people that made sure I got the exact SUV that I wanted. I would suggest Lou Fusz GMC Buick to everyone.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Calvin Stark
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Triola
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jeff Schaefer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 23, 2018 -

Lou Fusz Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Kind regards, The Lou Fusz Buick GMC Team

October 01, 2018

"Fourth car purchased from Gus Loftis! "

- Nivek

Another exceptional experience with Gus. I told him what I was looking for and he quickly got me a vehicle to check out and within 24 hours we had a deal. Kasie Gray was also exceptional. This was my first time working with her, but she was extremely thorough and really helped me understand the options available and getting the best financing. I will be back!!

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Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kasie Gray
Oct 09, 2018 -

Lou Fusz Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. All the best, The Lou Fusz Buick GMC Team

September 30, 2018

"Excellent"

- Taylor6789

Very courteous, friendly and knowledgeable. They were very timely with the contract process and explained in detail features of the vehicle and contract. Very helpful

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Wynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 09, 2018 -

Lou Fusz Buick GMC responded

Thank you for taking the time to leave us this feedback, Taylor. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best regards, The Lou Fusz Buick GMC Team

September 30, 2018

"Thanks!"

- DrDrum

Very friendly and helpful! Brittany and Kelley worked with my to get to a good deal that worked well for me and my family of five. Then Melanie explained all the terrific new features of the 2018 Buick Encore. A big thanks to each of them!

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Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Kelly Reinert
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Wynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Oct 09, 2018 -

Lou Fusz Buick GMC responded

Congratulations on your new 2018 Buick Enclave! Thank you for taking the time to write about your experience. It's great to know Brittany, Kelley, Melanie, and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Regards, The Lou Fusz Buick GMC Team

September 18, 2018

"Professional service "

- K

My sales person Britany took care of othe only problem I had and even had the tech explain with he had done and what I needed to do to finish the repair

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Recommend Dealer
Yes
Employees Worked With
Brittany Wynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Chris shop tech
Sep 25, 2018 -

Lou Fusz Buick GMC responded

Thank you so much for such a nice review! We will share this with Brittany as she will be happy to hear it. Sincerely, Lou Fusz Buick GMC

September 07, 2018

"Dealership not to be trusted"

- Neverfusz

Don’t waste your time. Stay away from this dealership. You will be treated poorly, and you cannot trust anything they say. I really wanted to buy a GMC, but getting accurate information and not wasting your valuable time is not possible with them. Very dishonest advertising as well.

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Recommend Dealer
No
Employees Worked With
Kelly Reinert
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 04, 2018

"Service"

- Service

I am very happy with the service I received the service writer Thomas was so nice and very helpful. I always have any service I need done at your dealership because of the friendly caring manner in which I am treated.

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Recommend Dealer
Yes
Employees Worked With
Thomas Childress
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Sep 14, 2018 -

Lou Fusz Buick GMC responded

Thank you for taking the time to review your experience with us. We will let Thomas know that you were pleased with his service. Until next time, drive safely! Sincerely, Lou Fusz Buick GMC

September 03, 2018

"New Buick purchase"

- schultcr

My husband and I purchased a new car from Lou Fusz and were very pleased with our experience. John Randazzo was very helpful and thorough as the salesman. We also appreciated Melanie's help in understanding how to operate our new and offered her assistance if we had any questions in the future. Kasie assisted us the finance portion and again was helpful and thorough..

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Randazzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kasie Gray
Sep 14, 2018 -

Lou Fusz Buick GMC responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you. Sincerely, Lou Fusz Buick GMC

September 01, 2018

"Best dealership I’ve ever gone to"

- Namawbird

They went above and beyond. So friendly no hassles listened to what I wanted. And found the exact model I wanted. Will drive that far for this service always.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
John Randazzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Kasie Gray
Sep 14, 2018 -

Lou Fusz Buick GMC responded

Thank you for writing this fantastic review! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Lou Fusz Buick GMC

August 30, 2018

"WONDERFUL "

- naywanda

I HAD A WONDERFUL EXPERIENCE AND LOU FUSZ BUICK GMC THE SERVICE COULDN'T BEEN BETTER GLADLY REFER PEOPLE TO YOU GUYS KEEP UP THE GOOD WORK

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Arensmeier
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brittany Wynn
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Aug 30, 2018 -

Lou Fusz Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Lou Fusz Buick GMC

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