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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

June 03, 2021

They are friendly and do good work. Service manager is great. We will recommend to our friend the great service we received. Have a blessed day! More

by snjpool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

June 02, 2021

Rick Dana is a first class Service Manager. Explains what’s needed and what’s coming soon so I’m prepared. Rick is quickand easy. More

by todd46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

June 02, 2021

Rick was great He was honest and very supportive with my Rick was great He was honest and very supportive with my car needing a new transmission I worked with over a month getting my car fixed More

by Michelleh6684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Niky Kasman
Jun 04, 2021 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

June 02, 2021

Rick did a great job proving a exceptional customer experience. I would definitely recommend this dealership because of Rick’s attention to my needs and look forward to returning when I have a need. More

by MR02570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 04, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

June 02, 2021

Excellent, friendly & efficient. Excellent, friendly & efficient. Excellent, friendly & efficient. Excellent, friendly & efficient. Excellent, friendly & efficient. Excellent, friendly & efficient. Ex More

by jrduffy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you!

June 01, 2021

Excellent service from this dealership! I have been a customer for several years and the service is superb! I will continue to have my cars serviced here! More

by CMKELLEY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 04, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

June 01, 2021

Dan is great and so easy to work with. The whole process was quick, smooth and easy. My new car was pulled up outside ready and waiting for me. Signing all the paperwork was also fast and easy. More

by lgruettemeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger, Steve Gianino, Jeff Ream
Jun 04, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

June 01, 2021

Great experience as usual. Brandon is always friendly and his explanations for recommended service for on Ford Escape are easy to understand. I'm glad to give my business to Lou Fusz! More

by beckyrabe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

May 31, 2021

Very friendly hard-working positive attitude the wait was Not very long the waiting area is very nice and cleanThe whole experience was very pleasant no complaints at all always have a good experience when I More

by jessieparker14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

May 30, 2021

Abigail did a fantastic job communicating with me throughout the buying process and went the extra mile to ensure all my requirements were met. I would highly recommend her for your vehicle purchase. More

by garrett.rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Fox
Jun 04, 2021 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

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