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Lou Fusz Ford

Chesterfield, MO

4.7
2,255 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,255 reviews

April 13, 2021

Lou Fusz had the truck I was most interested in and Lauren helped us to quickly close the deal as we had tight time constraints. More

by Tgr112158
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 19, 2021 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 12, 2021

Lauren was super helpful in finding the right vehicle for my needs. She was very professional & responsive to helping me get a car at the right price. If you're looking for a quality vehicle look no further More

by thepresd
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

April 12, 2021

The needed parts were ordered and available on the date of the service appointment. The car was repaired and software updated within the business day. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

April 12, 2021

He was very professional. It was done in timely manner. I've always been happy with the service department and a I have never had a bad experience. More

by Bowlsby65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

April 12, 2021

Brandon went above and beyond to help me get my problem fixed that day rather than waiting for another day. He was extremely helpful and friendly. More

by lcr12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

April 11, 2021

The service at this dealership is great. I can always count on great communication and problem resolution. Rick is great to work with and always polite and ready to help! More

by Melanie S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

April 09, 2021

Jerry Gritt in the service department is great. He always makes sure I understand what services is recommended at the time I drop off my vehicle. Then tries to accommodate any extra work at that appoi More

by btkitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

April 07, 2021

Excellent service as usual. Rick Dana kept us informed the whole time our Explorer was in for the recall and routine maintenance from when it went in the shop to the work completion making sure all of our More

by mv.maz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Bryan Mazuranic
Apr 13, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

April 07, 2021

Brandon was very pleasant, explained the services that we’re recommended and what each was about. He even rated which were most important if I needed to postpone one or more. More

by Halbachfarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

April 07, 2021

Jerry Gritt in the service department is my goto guy, He delivers answers for all your questions and making sure the work is done right. More

by JERRYLVF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Eric Merz, Rick Dana, Joe Jerome, Jerry Gritt, Bryan Mazuranic, Steve Decker, Jonas Broad, Austin Lahay, Christopher Minard
Apr 13, 2021 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

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