Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

December 26, 2020

The service department did a great job. They were helpful, friendly and efficient. I have had good experiences with this service dept. I will continue to use this service department. More

by jgrag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jan 05, 2021 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

December 25, 2020

I waited while I had my car serviced. Rick was very courteous and gave me an estimate for tires in the future. Great Service! Thank you More

by jimgl65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

December 24, 2020

Very friendly and attentive. Takes my physical well being into account also. Tells me the proble with my vehicle and the best repair possible for my truck. More

by Jeff Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Jan 05, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

December 24, 2020

They squeezed me in last minute and always have exceptional service. Rick is amazing and helped with any questions I had during the service needed More

by SPRATT2136
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

December 24, 2020

The process was seamless, this was my first service experience with the dealership and I was impressed. Brandon was easy to work with and kept us updated and informed throughout the visit. We will defi More

by StephB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 05, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

December 23, 2020

Justin J. was amazing. We came in to look at a specific vehicle, only to arrive the moment it was sold. Just was determined to find us a vehicle we would be happy with. From emails and texts, we got many u More

by main.s
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

December 23, 2020

I was very happy with the service. They are very friendly and knowledgeable about vehicles. I would definitely recommend them and use them in the future. More

by MLCOURTER2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 05, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

December 22, 2020

This dealership is professional and does the requested work on time. All employees I interacted with were knowledgeable and friendly. I had no complaints and would recommend. More

by jclauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 05, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

December 22, 2020

10 out of 10 stars! Always takes care of me when I come in. They take the time to explain if there is anything wrong with my car and always find the right affordable solution. More

by bijanporsh913
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Merz, Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt, Jonas Broad
Jan 05, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

December 21, 2020

Excellent, honest and thorough service. Nice waiting area. Good social distancing. They were able to perform service that an independent shop couldn’t do. Definitely good to go to franchised dealer and More

by CUBASEBALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

...
134
...