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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 08, 2020

The Service Crew @ Lou Fusz always do a great job repairing and maintaining our Vehicles. The inspection reports always inform me if I need to have something fixed right away or if I just need to kee More

by JDJONES~CorumHealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt
Dec 08, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

December 08, 2020

We were shopping online for a specific Explorer. We found it at Lou Fusz Ford at a great price. Considering a purchase from 300 miles away, we had alot of questions about the vehicle. John Stahl was happy to More

by BeckyOklahoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stahl, Bryan Anderson, Cory Laneman
Dec 14, 2020 -

Lou Fusz Ford responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

December 08, 2020

They went the extra mile so I would have a great experience after the last service was not as I have grown to expect from them More

by WH0MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Jerry Gritt
Dec 14, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

December 07, 2020

Fantastic buying experience with Brandon and the Finance Manager. Took care of all items in the buying process in a timely manner. Pain free experience!! More

by bobby.heimer.86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Bryan Anderson, Jason Catlin
Dec 08, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

December 07, 2020

I’ve used this location for service since the purchase of my Edge from the same location. The service team is tremendous, transparent, and efficient. I refuse to go anywhere else. More

by tony_gilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Dec 08, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

December 07, 2020

Super easy & fast oil changeJerry took care of my rides Super easy & fast oil change Jerry took care of my rides to & from dealership Really liked vehicle report card! It was easy to understand. Liked th More

by erinkscudieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Dec 08, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

December 05, 2020

Top notch service department and staff.. Thank you Rick Dana and Ron Matlock for always serving our automobiles. Fast and friendly service when having a car issue. More

by TimDaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Matlock, Brian Noles, Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt
Dec 08, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

December 04, 2020

Rick Dana gets 5 stars from me very knowledgeable and great customer skills with greeting explaining services needed and recommendations how long it would take for service needed. More

by dhercher123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 08, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

December 03, 2020

Jerry was very helpful at attending to my urgent need of an oil change and state inspection on short notice. I was able to make my trip as planned! More

by LJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Dec 04, 2020 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

December 03, 2020

Easy to work with Service department. Easy to schedule appointments. Jerry Gritt consistently provides good service and is honest when discussing what needs to be done. More

by RBuescher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Dec 04, 2020 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

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