Lou Fusz Ford

The team I delt with in the service department were very helpful and easy to work with . And work was performed in timely manner , thank you helpful and easy to work with . And work was performed in timely manner , thank you More

Service tech was very helpful. Took the extra steps to make sure things were done to my satisfaction. I plan on coming back for further service. make sure things were done to my satisfaction. I plan on coming back for further service. More

Jerry Gritt provides excellent follow up on progress and follow through on the items needed. It is a shame that your review process requires twenty five words that makes it too cumbersome to complete follow through on the items needed. It is a shame that your review process requires twenty five words that makes it too cumbersome to complete More

The sales staff was excellent and answered all of my questions. If one person didn’t know the answer, they went immediately and found someone that did. Made buying my truck easy and hassle free and acco questions. If one person didn’t know the answer, they went immediately and found someone that did. Made buying my truck easy and hassle free and accommodated some unusual needs. The truck I purchased was used with very low miles and had an injector that was malfunctioning because of lack of use with long periods of time sitting. Service department scheduled an appointment, the mechanic replaced the injector and I was back in my truck in less than a day. I would definitely take it back for service again. I appreciate that Jerry, service manager, made sure the process was as painless for me as possible More

The service was completed in a timely manner. Setting the appointment was easy and Jerry promptly got my truck into service and took care of all of the service requested. appointment was easy and Jerry promptly got my truck into service and took care of all of the service requested. More

This dealership is awesome. I purchased my suv from here and I get all of my service needs done here as well. Staff is great and they will give you a ride to work when you use drop service. and I get all of my service needs done here as well. Staff is great and they will give you a ride to work when you use drop service. More

Great customer service and also the service that was performed was quick and accurate! Always a pleasant experience when dealing with this Ford location in Chesterfield. performed was quick and accurate! Always a pleasant experience when dealing with this Ford location in Chesterfield. More

Great and friendly service from Jerry. Bringing my car back for major repairs next week and he’s setting me up with a car to drive in the meantime. Everyone wearing masks. Great environment. I trust my ca back for major repairs next week and he’s setting me up with a car to drive in the meantime. Everyone wearing masks. Great environment. I trust my car to well trained Union mechanics that care about the work they’re doing. More

Had my sixth thousand mile service. Very friendly and helpful in the service department. They go out of their way to make sure your appointment goes well. helpful in the service department. They go out of their way to make sure your appointment goes well. More

Great job!!!! They were able to get my car in earlier than expected and fixed the issue. Love the new explorer. Just a nice ride. than expected and fixed the issue. Love the new explorer. Just a nice ride. More