Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,254 reviews
November 09, 2020
Jerry is the first and only Service Advisor at your facility that has actually acted as though I wasn’t a burden to their daily life. He is now the only reason I continue to have my Escape serviced a facility that has actually acted as though I wasn’t a burden to their daily life. He is now the only reason I continue to have my Escape serviced at Lou Fusz ford. A detailed letter to Briar Noles will soon follow. More
by Don and Neva Hartmann
Verified CustomerEmployees Worked With
Jerry Gritt
November 07, 2020
Very polite and professional technicians!!!!! Awesome Service!!!! Jerry Gritt was the best!!! My vehicle was completed in a very timely manner and was even ready before I expected! Service!!!! Jerry Gritt was the best!!! My vehicle was completed in a very timely manner and was even ready before I expected! More
by kninehndlr@yahoo.com
Employees Worked With
Jerry Gritt
November 06, 2020
Great Service and Great Scheduling. 3 cars serviced in one day Thank you much for taking care of me. It s a pleasure to take the cars there for service. one day Thank you much for taking care of me. It s a pleasure to take the cars there for service. More
by Wayne
Employees Worked With
Brian Noles, Rick Dana, Jerry Gritt
November 05, 2020
Great service but it took twice as long as predicted. Service people were friendly, polite and professional. Could have kept me better updated on progress. Service people were friendly, polite and professional. Could have kept me better updated on progress. More
by Stlouis911
Employees Worked With
Jonas Broad
November 04, 2020
Facilities are very clean and nice looking also lose the people are very kind and on the ball when it comes to their job genius ways to make appointments everyone is courteous and polite people are very kind and on the ball when it comes to their job genius ways to make appointments everyone is courteous and polite More
by loycer
Employees Worked With
Joe Jerome
November 04, 2020
Very good customer service. Got worked scheduled promptly and got an update as the work was being done. Took care of another issue that I had in the same time frame. promptly and got an update as the work was being done. Took care of another issue that I had in the same time frame. More
by none3
Employees Worked With
Rick Dana
November 02, 2020
Had an appointment at 7 am, no phone call about the status of my car. I had to call several times to find out what was wrong with my truck. poor communication. status of my car. I had to call several times to find out what was wrong with my truck. poor communication. More
by twear24
Employees Worked With
Rick Dana
November 01, 2020
I bought a new set of tires. Even though I didn't have an appointment, my truck was ready within a few hours. My service rep was knowledgeable and provided great service. an appointment, my truck was ready within a few hours. My service rep was knowledgeable and provided great service. More
by fkeller27
Employees Worked With
Brandon Piel
