
Lou Fusz Ford
Chesterfield, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Jerry is the first and only Service Advisor at your facility that has actually acted as though I wasn’t a burden to their daily life. He is now the only reason I continue to have my Escape serviced a facility that has actually acted as though I wasn’t a burden to their daily life. He is now the only reason I continue to have my Escape serviced at Lou Fusz ford. A detailed letter to Briar Noles will soon follow. More
Very polite and professional technicians!!!!! Awesome Service!!!! Jerry Gritt was the best!!! My vehicle was completed in a very timely manner and was even ready before I expected! Service!!!! Jerry Gritt was the best!!! My vehicle was completed in a very timely manner and was even ready before I expected! More
Great Service and Great Scheduling. 3 cars serviced in one day Thank you much for taking care of me. It s a pleasure to take the cars there for service. one day Thank you much for taking care of me. It s a pleasure to take the cars there for service. More
Great service but it took twice as long as predicted. Service people were friendly, polite and professional. Could have kept me better updated on progress. Service people were friendly, polite and professional. Could have kept me better updated on progress. More
Facilities are very clean and nice looking also lose the people are very kind and on the ball when it comes to their job genius ways to make appointments everyone is courteous and polite people are very kind and on the ball when it comes to their job genius ways to make appointments everyone is courteous and polite More
Very good customer service. Got worked scheduled promptly and got an update as the work was being done. Took care of another issue that I had in the same time frame. promptly and got an update as the work was being done. Took care of another issue that I had in the same time frame. More
Had an appointment at 7 am, no phone call about the status of my car. I had to call several times to find out what was wrong with my truck. poor communication. status of my car. I had to call several times to find out what was wrong with my truck. poor communication. More
I bought a new set of tires. Even though I didn't have an appointment, my truck was ready within a few hours. My service rep was knowledgeable and provided great service. an appointment, my truck was ready within a few hours. My service rep was knowledgeable and provided great service. More