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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 14, 2020

Have used Lou Fusz Chesterfield for over 20 years. Honest, hard working employees. Have never had a problem and always have been satisfied with work done More

by mismcp3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
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Oct 26, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

October 14, 2020

Had an emergency battery replaced via AAA, in which they recommended I bring it to dealer for further checking. It needed a part that was hard to find. They did and all is good now More

by Jsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Oct 26, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

October 13, 2020

Joe and Jerry always go out of their way to make sure I am informed of my options and work to ensure I am a satisfied customer. More

by cat911moose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome, Jerry Gritt
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

October 13, 2020

Made the appointment online!👍 Saved a ton of time bypassing phone scheduling and got in right away. Love the scheduling capabilities! Great service and price. No hassle and 08 is running very well. T More

by pkbeaucoup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel, Bryan Mazuranic
Report | Print
Oct 26, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

October 13, 2020

The only issue I had was they unplugged my company god device to do service and didn’t plug it back in which caused back lash for me before I realized what happened. Please remember if you unplug somethin More

by ABOILES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thank you so much for the feedback and letting us know. We will let the service technician know. Thank you for your business.

October 13, 2020

I had a great experience. Received a quality product at a very attractive and reasonable price. It felt like the sales staff could use some better chemistry when working among each other (Lauren and Brand More

by matthew.finke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Bryan Anderson, Lauren Sutter
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

October 12, 2020

Great job! Got me in and out quickly. Found another problem with my truck and took care it. Nice guys and quality work. Thanks Ford More

by Pete C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

October 11, 2020

My experience was amazing. I came in with little to nothing and they worked with me to put me in a car that I would love. More

by lakessamg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Report | Print
Oct 26, 2020 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

October 10, 2020

I have purchased several cars from Lou Fusz Ford and have taken them in for servicing there. Took my car in for The Works. Appointment was set up for 10am. My was serviced while I waited in the newly remodel More

by Sam Whaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

October 05, 2020

Good service dept. were good about warranty work . Rick in service did a good job. Jerry and Joe and Brian are all good in my previous experiences. More

by mmccarthypat1956
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Grant Woods, Rick Dana, Joe Jerome, Jerry Gritt
Report | Print
Oct 13, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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